TaxesToGo app not working? crashes or has problems?

TaxesToGo Status

Published by Rhodes Computer Services on 2023-11-07

Tax filing on the go TaxesToGo® is the easiest and most convenient way to file
your 2020 taxes with your tax preparer. Take pictures of your documents,
records, and receipts and send them to your preparer securely through the app.

I have a problem with TaxesToGo

Are you having issues? Select the issue you are having below and provide feedback to TaxesToGo.

User reports:
App has problems

User reports 2

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

250.0%

Crashes

50.0%

Not working

50.0%

Reported Issues: 5 Comments

By Cynthia Monroe-Harris 3 weeks ago

Client can not save her signature. When she tries it knocks her out. What does she need to do?

By Rasheeda Phillips 2 months ago

can't sign documents keeps signing me out keeps stopping

By Katelynn Wilson 2 months ago

App keeps crashing when trying to sign documents

By Alandra L Randelson 1 year ago

I can not sign my documents. It keeps going away at the sign screen.

By Alandra L Randelson 1 year ago

I can not sign my documents. It keeps going away at the sign screen.

Common dislikes about TaxesToGo app

- Unable to delete account

- Unable to delete files uploaded

- No help support, email or phone contact

- Risk of site getting hacked

Have a Problem with TaxesToGo? Report Issue

Common TaxesToGo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TaxesToGo app on iOS and Android devices. Solve all TaxesToGo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TaxesToGo iPhone Issues and Solutions

TaxesToGo iOS app crashes, not working, errors
TaxesToGo iOS app network issues
TaxesToGo on iOS has black/white screen

TaxesToGo Android App Issues and Solutions

TaxesToGo has errors/crashing/not working
TaxesToGo server network connectivity issues
TaxesToGo has black screen

TaxesToGo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TaxesToGo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TaxesToGo app crashes or not working on Iphone (iOS):

Close and restart the TaxesToGo app on iPhone
Update TaxesToGo app to the Latest Version for iOS
Uninstall and reinstall TaxesToGo iPhone app
Update your iPhone to the latest iOS version

Fix TaxesToGo on iPhone unable to connect to server/internet connection issues::

To resolve TaxesToGo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TaxesToGo black/white screen (blank screen) on iPhone:

Follow the TaxesToGo iOS app troubleshooting guide Here →

TaxesToGo Android App Issues and Solutions

Fix TaxesToGo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TaxesToGo app issues:

Force Stop the TaxesToGo App
1. On android, goto "Settings" » click TaxesToGo app. » click "Force Stop".

Update TaxesToGo to the latest version on PlayStore

Clear TaxesToGo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TaxesToGo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TaxesToGo.

Fix TaxesToGo unable to contact server/ TaxesToGo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TaxesToGo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TaxesToGo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TaxesToGo on android.

Solve TaxesToGo black/white screens issue on Android:

Follow the TaxesToGo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Rhodes Computer Services, developers of TaxesToGo.

100% Contact Match

Developer: Rhodes Computer Services

E-Mail: [email protected]

Website: Visit TaxesToGo Website

About this app

Then your preparer will finish your return and send it to you for final approval. • Secure - Transmit your tax documents and other information to your preparer safely using a unique Tax ID number. • Easy to Use - Simply snap a picture of your tax documents, send them to your preparer, and sign your tax return all from your mobile device. • Convenient - Quickly send your tax documents to your preparer from your mobile device without ever stepping foot in their office. Take pictures of your documents, records, and receipts and send them to your preparer securely through TaxesToGo . this app® is the easiest and most convenient way to file your 2020 taxes with your tax preparer. Connect with your tax preparer to see if they offer the this app® app today.