Contact Google Family Link

Contact Google Family Link Support

Published by on 2023-11-28

About: Whether your children are younger or in their teens, the Family Link app lets
you set digital ground rules to help guide them as they learn, play, and explore
online. For children under 13 (or the applicable age of consent in your
country), Family Link also lets you create a Google Account for your child
that's like your account, with access to most Google services.



How to Contact Google Family Link Customer Service/Support

Google Family Link Contact Information

Listed below are our top recommendations on how to get in contact with Google Family Link. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Google Family Link. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Google LLC



100% Contact Match

Developer: Google LLC

E-Mail: [email protected]

Website: Visit Google Family Link Website

100% Contact Match

Developer: Google LLC

E-Mail: [email protected]

Website: Visit Google LLC Website



More Matches

Get Pricing Info for Google
Contact Google! Or Contact Support
Need help using Google? Try their Help Center now!
Google in the News!


Social Support and Contacts

Google on Facebook!
Google on Twitter!
Google on LinkedIn!






Reported Issues: 35 Comments

4.6 out of 5

By Eva

2 months ago

I have a Samsung galaxy s22fe I wanted to supervise my daughter on my phone but evidently supervising myself.I deleted supervising myself then my device locked but very strange it like telling me my daughter supervised herself.Anyway I’m her mom and now my phone blocked.i need the phone to pay things but I can’t.please help me to unlock my phone.Also after 24h can I use my phone again or will block me again?

By Christina Contreras

2 months ago

I need your help. I deleted my Gmail account a few months ago and I figure how to get the parent access code for my son to access into his laptop. He is 13 years old. I am aware that I can’t get my old Gmail account back - it is permanently. Let me know what do I do with the parent access code.

By Creeland

5 months ago

Son has a Chromebook worked fine until two days ago. now it is asking for a parent access code. When I login to my Family Link APP on a iphone as per the help GIF and instructions indicate the APP circles around "does your child have a Gmail account" yes or no I choose yes, then it tells me to add him. Choosing no adds him even though he is already there. there are NO other choices, because there are no other button. The help section reads to go to upper left hand of screen click, choose 'parental access code', so simple but i do not have that option. Now what? we cannot login to his computer there is no side access the computer is locked down.

By Lavanya

9 months ago

My daughters account (akshreemayi@redacted) is disabled and unable to access. Can you help in resolving this asap. We are stuck on this for past 1 week and this is very critical

By faizal

1 year ago

Hai,my child handphone have problem The TIME IS UP lock can't not open, already long time still can't not open,I used parents access stil can't not open the TIME IS UP lock,how to open again lock?,my child email taqriztaqriz@redacted please help me thanks you

By Julia Zhu

1 year ago

My child's account has been changed, deleted or logged out from a lost device. Could you please recover her account by someway? Her google account is junkomazhu.8023@redacted

By Stacy Henehan

1 year ago

My abusive husband has been linked to my phone for 3 years. I didn't know how he was doing it .I just discovered he has one of my emails attached to a family link app that he has downloaded in his device. I have gone through multiple phones trying to stop this. I created a new email account every time I got a new phone just for him to still get linked to my phone. He has also created numerous emails on his own using my credentials. What can I do to stop this? Can he be arrested for it?

By Lisa serrano

1 year ago

I delete out my sons account, but when I try to sign into another device which I was managing which is his laptop it’s asking for a parent access code which I do not have. When I try to add his account again it tells me it’s not able to. How do I bypass or how do I get another parent code, since it won’t let me add him again?

By Chris

1 year ago

My daughter has turned 13 and graduated from family link, however, it will still not allow us to download her smart watch app so she can use her watch I bought her for her birthday!! I need help getting this off her account

By Mark Ramey

1 year ago

Frustrated, got a phone under my plan to give to my younger brother (HE'S 57) I did this parental control so he could not charge anything to my account. (Just a precaution) so I sent him new phone, now it's useless, I have unlocked and permitted all it allows me to. Now this phone is useless, he's angry, and afraid if I cut off phone and try a new one the control will still be attached to number. PLEASE HELP?????????

By Andrei Durbaca

1 year ago

I tried to stop supervision on my phone with parent permission but now I have an error that says 'Remove supervision failed' and the phone is now locked and can't be used for anything; even the emergency call button is not working.

By Emily Henry

1 year ago

I was trying to unlock my childs phone once they locked it and I accidentally deleted my entire account. My child's phone is now locked for 24 hours and I need someone to call me or email me a restrictions passcode for my now deleted account so that I can unlock their phone.

By Jula Murz

1 year ago

Hi! I have a problem with my google account on my mobile device. I cant login to my Google account or You Tube account. I see only connecting/refreshing icon in action (rotating) and nothing changes... On my laptop there is no problem with login. I have parental control (Family Link) on my device and my mobile device (Xiaomi Redmi 10) says that cant make changes because menager is Family Link. Also My parent can't do nothing because Family Link do not take changes. I cant see in my e-mails a mail from Google that allows me to manage my account by myself, without parental control ( I'm 13 years old and I know I shall receive it). Can you help. please?

By rhonda m stone

1 year ago

I downloaded the family llink but some how it automatic put my daughter as a a manger of this i can't find a way to change that

By Latoya M Giles

2 years ago

My son lost his phone and I need a replacement who do I get in touch with

By Bernadette O'Sullivan

2 years ago

Hi I have a family link attached to an old email address which I dont have a password for. I need to delete this family link can someone help.me

By Roland Horvath-Farago

2 years ago

I need urgent help because it is blocking my son's phone.

By Egrey

2 years ago

I successfully blocked adult content on my child’s phone via google chrome as well search apps using family link. However, my son can still use google search. When using his google account all adult images are blocked. But he merely needs to click the account icon in the top right, then manage account, then select use google without account, which permits him to see results/images of adult related searches. How do I block that?

By Resa Burke

2 years ago

Want to remove this app, immediately, been hindering the use of my kids phone, which is now a business line, can't access YouTube or anything, and I've removed and deleted the app???? Getting very aggravated, been a few weeks, send emails and everything, why is it so freaking hard to remove, weeks now ivebeen dealing with this crap!!!!!

By Sharon Kimberlin

2 years ago

My daughter is locked out of her phone with family link saying that she needs a code to access her phone. Ive also tried to access her phone but with no luck. This is totally unacceptable and my daughter will have to factory reset her phone. Not a happy parent. Sharon Kimberlin

By Darrell Friday

2 years ago

I used family link for my daughters TABLET and unfortunately I’ve forgotten the password I set up the account with. Ive tried deleting all information because no one ever contacted me or I’ve been to occupied to see the email for recovery that now it won’t allow me the option anymore so if someone from Family link could contact me regarding my daughters email account verification id really appreciate it I don’t feel that I should have to buy a brand new tablet jus bc Family Link has blocked my access to the tablet without knowing the password.. Her email is (RalynnFriday@redacted) and my email could be between DarrellFridayg28@redacted DarrellFridayg31@redacted DarrellFridayg32@redacted FridayFam3g34@redacted Any of these emails I could be reach at and at least one of them should be linked to Family Link.. also my number is +18282385331 and my name is Darrell Friday..

By Anna

2 years ago

My chuld broke phone I got a new one but cant figure how to take old phone ofr

By Shari

2 years ago

For a while now my daughters phone has been going past her daily limit and canceling the bedtime I have set. I would like to know how to stop this from happening. I do not cancel it and no one else is authorized on it other than me

By Angelique MOUTON

2 years ago

My Daugter of 13 just unsubscibe from this family linc how is this possible. Pse get back to me on This?

By Cassandra Tyre

2 years ago

Hi, I would like to speak to a person in regards to taking the Family Link off of my child account. My phone number is 954-249-1661. Or PLEASE send number to contact you. Thank you

By Lucie Pospichalova

2 years ago

Hi, I change a time limit on my son's apps depending on a day. It used to work just fine but now when I change it from 0 min to 30 min, Family Link tells him the app is not available and it starts working the following day when his limit is already different. Why is this happening?

By Catherine

2 years ago

I’m trying very hard to erase whatever I put on my child’s tablet we can’t get in amd I don’t need any supervision please tell me how to make my child’s tablet work without all this mess

By Kegaugetsoe

2 years ago

Iam having a very serious problem.i deleted my family link from my phone so after that my childs phone is no longer working app are unable to install I have to download the app again so that i can resolve this issue but still I can't. Please I really need help my sons phone is no longer working he can't even receive everything from anyone all are unable to install

By Tracey

2 years ago

Family linked has looked us out of our account and cannot be disabled on our phones or labtops/chromes.

By Petra Moage

2 years ago

I need to reverse the family link manager

By Mark rich

2 years ago

My sons gmail account got hacked so I no longer have any access over my sons phone

By Susan wardick

3 years ago

I need someone to contact me to discuss a problem. 087 2602766

By p_maciel


Needs tweaking

I used this to control my 8 year olds phone. While I like that I can set limits and bedtimes, and turn off his phone on command, the website approvals need work. I have it set to where he can’t access the internet at all. He needs permission for each site. When I approve a site, I would like it to automatically approve all links related to the parent site. For example, a Disney game site. I have to approve the website. Then he’ll click a character, let’s say Mickey. So then I have to approve the “new” Mickey site. On that page, he can pick whether he wants to read, draw, color, or play. He wants to read, so now I have to approve that site as well. Oh but now he wants to color. Have to ask for permission again. It’s exhausting. Every single move he makes needs to be approved. This was when I first got the app. Now, I’m having trouble even approving a site all together. I have approved the same site 5x and every time I go to refresh it after the approval, I get promoted to ask for permission again!! I literally have his phone in one hand and mine In the other trying to approve websites to no avail. PLEASE FIX



By J87D


Worst app ever

I thought this would be a convenient way to basically just set time limits on her phone. That part of it worked like a charm and was able to change her limits on a daily basis. BUT she has 2 Gmail accounts and it wouldn’t let us add both accounts since they weren’t school accounts. So she wasn’t able to access one of her accounts at all. We decided just to delete it and have time limits ourselves. When we deleted it she couldn’t login to her chrome book without doing a factory reset on it which was not an option when all of her school stuff was on there. I tried contacting support which was a dead end. So we either have to have the app and not access her one gmail account she uses for her games, or delete it and not access her chrome book. Definitely the worst app! If that was resolved i might change it to 3 stars but since you can never contact support it is staying at 1 star! I definitely wouldn’t recommend this app to anyone!



By leicru808


parents please read (seriously)

hello parents thank you for reading :) i am very upset that these kind of apps exist... we get it you want to protect your child. but when your kids find out they'll have this horrible feeling inside that you have no trust in them, and that you think we are not responsible. well possibly your child is not responsible. TALK TO US!!! instead of keeping control over our lives and everything we do. i honestly think it's an invasion of our privacy... in some apps YOU CAN SEE WHAT WE TEXT. now may not seem like it but that really would upset us. mom, since you have an app like this with no disrespect please delete it if you are reading this. i'd rather you go through my phone instead of you being able to see my screen time, messages etc. thanks for reading i hope this makes you think. (ps. this is leila) hehe




Have a Problem with Google Family Link? Report Issue

Leave a comment:




Why should I report an Issue with Google Family Link?

  1. Pulling issues faced by users like you is a good way to draw attention of Google Family Link to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Google Family Link customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Google Family Link.


Stop Ridiculous Charges.


Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

Get Started now →



Most Popular Apps in Utilities