Contact Shared Family Calendar Support

I have been using famcal—and have loved it—for years. Had an issue once a few years ago that they quickly resolved. Three days ago, I opened the app on my phone and all of my events had disappeared. I checked my husband’s phone and all the events were still there. So I logged out to log back in to see if that would fix the problem. The login screen said my email account was not in use. I checked my husband’s account again and made sure I was trying to use the correct email address. I was. I sent an email to app support and am still waiting over 48 hours later for at least the cursory “we have your email but are very busy” response but I still haven’t gotten anything. I guess I just need to find a new app and start over? I am worried that if I try to recreate my account that it will wipe everything we have stored. So. Kinda bummed because I used this religiously and it’s been inconvenient to have no access to what it is I am supposed to be doing.

This app used to be fantastic but a couple months ago they updated how they did the ads and now it’s more of a pain than anything else. I have to watch video ads in the middle of the grocery store to check my list about every 3 items and half the time the ads don’t have a close button so I have to exit the app, reopen it and then rewatch an ad to get back to my list. The same goes for making a list, every few items I add I have to wait through a video ad. It didn’t used to be like that and we loved it. It was great for sharing calendars and keeping track of the kids. I considered purchasing the full version to get rid of the ads but it’s too expensive when there are other apps available that do the same thing for half the price. Plus it feels like they are trying to force my hand with the increase in ads which does not make me want to give them any money.

My wife and I tried a few years ago to share calendars and could not find an app that worked for us. My wife found this app and having it has made tracking each other's schedules so much easier. There are only a few things I don't like about the app that may improve with future updates if they choose to incorporate them. 1) Holidays listed: there are some holidays listed that I have never heard of and don't need to see on my calendar. My options are to leave them or turn them all off and manually add in the ones I want which I don't want to have to do. 2) No way to interface with a computer: My work calendar is tied to Outlook on my work computer. It would be nice to have the ability to add items (work or otherwise) to my FamCal calendar from a computer rather than punching it in on my phone. More a minor inconvenience. 3) Status for events: Sometimes it would be nice to note a meeting or possible event without being shown as committed to it. The best way to explain this would be to compare it to the options in Outlook where you can "Show As:" Free, Busy, Tentative. There are times my wife has events on the calendar that she wants to see but isn't actually going or hasn't decided. Other than these minor items we like the app and plan to keep using and recommend it for other families.