Contact Facetune2 by Lightricks

Contact Facetune2 by Lightricks

Published by on 2020-12-28

Want to look amazing in every selfie you take? Facetune2, by Lightricks, is an
easy-to-use photo editor that acts as your own personal glam squad. Get that
Insta-worthy picture every time! Facetune2 is the next generation of the

How to Contact Facetune2 by Lightricks

Facetune2 by Lightricks Contact Information

Listed below are our top recommendations on how to get in contact with Facetune2 by Lightricks. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Facetune2 by Lightricks. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Lightricks Ltd.

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Common Facetune2 by Lightricks Issues

  • By hellachels

    Revision: 40 dollar app robbery

    Soooo I did what I said I’d do in my previous review. I just kept it since I have to have it for work & idk what the last update did but when you go to refine the size of something or completely fuzzes it out. You also messed with patching, say when needing to add a patch of hair somewhere else it is completely different from what it use to be it picks up the underneath of the part you are trying to cover and makes it look crazy. When patching it is also extremely frustrating to rotate an image or turn your selection because it changes the grain of the patch instead of what you are selecting. Again for your pompous 40 dollars your development delay is beyond lazy. I canceled this app four days ago after I noticed you were going to charge me 40 dollars for your stupid app. Not ever in my life would I pay that for an APP- once a year or not! You auto default people to that and even when they cancel it so it doesn’t go through you STILL PROCESS IT. Your app doesn’t even let you selectively touch up like your free one. You’re basically a super expensive Pixlr. Reversing the charge.

  • By Misa Misaki

    Way too pricy

    I’m really disappointed that facetune decided to go with a subscription model. I probably wouldn’t even mind it too much if it wasn’t this expensive! I’m so tempted to buy this app but honestly every time I just have to remind myself it’s not worth it. At the price of $70 I might as well get photoshop on my computer. And what bothers me the most was that at one point the app was available for one time payment of $30 and when I checked back later they had bumped it up to $70 ?? I was so SHOOK that they bumped the price up so much and it discouraged me from buying this app. A subscription model for an app like this in my opinion isn’t worth it. And the only perk old face tune users get is a one month free trial! No discount on the full version, nothing. 🙏🏼 If only I still had the opportunity to purchase this app for $30 (NOT YEARLY) I’d gladly throw my money at facetune but I don’t and I’m not spending $70 so I guess :S I’ll just continue to be upset over it and hopefully some day another app that’s just as good will come out that’s reasonable priced.

  • By Łëłä

    The app basically tricks you into buying it...

    This app is actually pretty good. for the most part the graphics are realistic and i love the fact that are so many options to what you want to do. the app itself is free but that’s kind of where they trick you. once you get into the app you’ll start to edit (as you should) and then when you try and save your edits, so you can move onto the next section, it will take you to a screen asking you to sign up for the vip version with everything that you just used. so basically nothing on the app is free and if you want it that bad you’ll have to pay up to 35$ a year just to use it. i know what your thinking: why not just save it and move on. well when you pick the section that you want to work on, the save button will disappear and you won’t have that option unless you pay to be/ have vip. i was pretty upset that i spent so much time trying to figure out the app, and explore the controls only to figure out that my work would be deleted unless i payed to use it. i would recommend it if you’re ok with paying for a simple selfie app, but if you expect to have every control imaginable you won’t be getting it. so don’t waste your time like me.

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Reported Issues: 9 Comments

By Nicole and Gianacaci
Mar 10 2021

I want this canceled!

By Princess
Feb 16 2021

I paid for the annual fee and have never been able to use the service. I can not seem to get anyone to help me. This is awful!!

By faye
Feb 12 2021

I have a ipad air 14.44, and I am unable to download the facetune2 . " says my device does not meet minimum requirement, why is that?. I also just did a software update, still wont download. can someone assist?

By Db
Jan 18 2021

I upgraded and lost features. Face shaping, eye Sizing etc. smile etc doesn’t even show as an option now. Downgraded features

By Teresita Coronacion
Jan 07 2021

I want to be sure that my facetune2 subscription is cancelled. I can't see it in the apple app page. is there an easy way to cancel subscription. Please dont charge for another year. I haven't used this app for a long time.

By Morgie Morgan
Oct 25 2020

Hello, I didn’t realize that I had signed up for a free trial therefore I wasn’t aware that it needed to be cancelled before my credit card was charged over £35 for a yearly subscription. I do not want a subscription to facetune video . You can see that I haven’t logged into the app or used it at all and I’d like a full refund to my credit card. Please get back to me as soon as possible, thank you.

By Anta Bah
Aug 25 2020

I chose to purchase for a month but it has done it for a year! I read the a Greene ya and it was for the one month unlimited and then now it says my bank is pending £32.99 I don’t know why or how this is happened but it is not what I paid for I would like you to get in touch so this can be sorted immediately.

By Emmy Bettencourt
Aug 11 2020

Hi! My name is Emmy. some how I got charged for the 35.99 for the year subscription! I do not have the app on my phone. I did cancel the subscription but like I said I was charged for it. I’m not quite sure how I ended up being charged especially when I don’t have the app. Is there anyway I can get a refund for this??

By Madeline Johnson
Aug 08 2020

Hello, I didn’t realize that I had signed up for a free trial therefore I wasn’t aware that it needed to be cancelled before my credit card was charged over $35 for a yearly subscription. I do not want a subscription to facetune2. You can see that I haven’t logged into the app or used it at all and I’d like a full refund to my credit card. Please get back to me as soon as possible, thank you.

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