Contact ixigo Trains Support
Company Name: Le Travenues Technology Ltd
About: #1 IRCTC Authorised Train Ticket Booking App
ixigo is an all-in-one train app
for iPhone. Trusted & loved by travellers, the ixigo Trains app is one of the
highest-rated Indian Railways apps for train booking.
ixigo Trains Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Le Travenues Technology Ltd
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit ixigo Train Status Book Ticket Website
Privacy Policy: https://www.iubenda.com/privacy-policy/696667
Developer: ixigo - IRCTC Authorised Partner, Flight Tickets
Can I trust ixigo Trains app?
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5 Most reported problems 😔💔
Payment got deducted on 26th Jan'26 for booking train ticket from Mumbai to Lucknow dated 21st Mar'26 Train details 22121Ltt Lko Ac Exp Total amount INR 1,827.00 deducted from ICICI bank Credit card Credit Card XX3004 on Jan 26, 2026 at 10:25:00. Info: LE TRAVENUES TECHNOLOG.
Muge ticket chares puchene he Jaipur se ujjain ke
Worst App for train ticket bookings
by User Ssc
I have been using ixigo for past several years now but their customer service and overall train ticket booking experience has degraded. Recently while booking a train ticket they showed available seats and in the end they handed me a WL47 ticket! On reporting the issue they asked me to give them 72 hours, while my money was stuck with them and I couldn’t book another ticket. Also while cancelling the ticket they gave back lesser amount than what IRCTC emailed me about. Stay clear of these type of apps when making urgent bookings or you might end up loosing your money and in most cases would end up paying for a WL ticket.
The worst app experience ever
by SiriSyam
The drop downs for selecting month and year for a debit card payment are really crazy. If you select January the month will be 12. You have to select the next month for the required months number and next year for the required year. How can they not even do a basic testing of payment process. Also, I have tried 2 different cards and didn’t get any OTP. They really have to fix this ASAP and do some basic testing before release
payment portal is such a mess!!
by Will1808
i ve used this app twice for train reservation. it was such a disappointment because the amount got deducted but apparently the ixigo app didnt receive it. the app mentions about giving instant refund which never happened in my case. the UI is good but whats the point of having it when u mess up with the most important part ie handling transactions!!! i hope i get my refund soon enough
Have a Problem with ixigo Trains: Ticket Booking? Report Issue
Why should I report an Issue with ixigo Trains: Ticket Booking?
- Pulling issues faced by users like you is a good way to draw attention of ixigo Trains: Ticket Booking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a ixigo Trains: Ticket Booking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ixigo Trains: Ticket Booking.
