Contact PONS Vocabulary Trainer Support
Company Name: PONS GmbH
About: PONS Vocabulary Trainer
– the Vocabulary Trainer App that remembers the words
you’ve looked up!
At last you can integrate the words you’ve looked up in
the dictionary into your active vocabulary. Use your time on the move
effectively - in a waiting room or at the bus stop, for example.
PONS Vocabulary Trainer Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: software-support@pons.de
Website: 🌍 Visit PONS Vocabulary Trainer Website
Privacy Policy: https://en.pons.com/p/privacy-policy
Developer: PONS
3 Most reported problems 😔💔
hangs repeatedly
by Jmundale
installed after reading good review in der Spiegel magazine. App hangs before any functionality can be assessed. it did manage to stay up long enough to register and to get their spam.
No articles for nouns
by Dawn-Alison
There are no articles for the German nouns. articles are a key part of the word. What a shame. Learning a bunch of German nouns without their articles would only lead to bad grammar.
Fails to follow Apple’s iOS interface best practices
by CitizenRob
This app is well intentioned, but very unintuitive. There are many places where it is clear the designers have failed to heed the advice of the iOS Human Interface Guidelines documentation. So many things are poorly designed, for example there are dual rolling dial entries for language selectoin that have no prompt as to what each side means.
It really is a shame this isn’t better because PONS produces my favorite German -> English dictionary, and I would have happily spent money on this app had it been better.
Have a Problem with PONS Vocabulary Trainer? Report Issue
Why should I report an Issue with PONS Vocabulary Trainer?
- Pulling issues faced by users like you is a good way to draw attention of PONS Vocabulary Trainer to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a PONS Vocabulary Trainer customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PONS Vocabulary Trainer.
