Contact BP Connect Support
Company Name: Hi Mama Inc.
About: Connect is an online parent engagement application that further enhances
communication between parents and their children's teachers.
Connect enables
teachers to connect in real-time with parents.
BP Connect Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Hi Mama Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit BP Connect Website
Privacy Policy: https://www.himama.com/privacy
Developer: Hi Mama Inc.
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3 Most reported problems 😔💔
Terrible- do not get!!
by Dakmari
This app is absolutely terrible! I would not recommend this to any childcare center. It is not user friendly at all and it crashes for our entire school basically every week. We just switched over to this app from a different app called Tadpoles and it was the worst decision that our schools have ever made. The entire platform is hard to navigate and takes so long to enter simple information. All of the feedback we have gotten from our parents has been very negative as well.
Unintuitive and clunky
by GCC125
The UI is confusing and the UX doesn’t make sense. You have to click around to find what you’re looking for. It’s not very thoughtfully designed and seems like they just add things on at will without really thinking it through. It freezes all the time and I’ll receive notifications for things, but when I go to the app, nothing is there.
Worst UI I have experienced in a long time
by DBaletsa
Our daycare just transitioned to this app and I have to say this app is the worst user interface experience I have had in a long time.
It’s almost as if it is in incomplete product. Not only are you limited in how you can choose to view things, certain functionality just doesn’t exist.
For example, you are limited to viewing any photos in the app in a social media-esque feed where you have to view them one post at a time. The only way to view your photos in a more convenient way such as a tiled format is to add them to an album. But wait, you better make darn sure you don’t add the wrong photo to an album or create an album by mistake because there is absolutely no functionality to remove a photo or album from the app. On the desktop app albums don’t even appear to exist although you can still add photos to them on there.
Add to this semi responsive buttons and buttons that are positioned in awkward places causing mis clicks and you’ve got yourself a train wreck of an app that you don’t want to even bother using.
I hate that our daycare decided to go with this app. I hope it was a huge cost savings to alternatives like tadpoles because this is garbage by comparison. Even if this is a brand new app and you could give it some leeway for missing features, that still cannot defend the horrible UI design that makes it a nightmare to use.
If you are the owner of a daycare considering this app right now, take it from a parent, stay far far away from this one.
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- Pulling issues faced by users like you is a good way to draw attention of BP Connect to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a BP Connect customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BP Connect.
