PIEPS app not working? crashes or has problems?

PIEPS Status

Published by Pieps GmbH on 2023-12-06

- Configure your PIEPS or Black Diamond device according to your preferences. -
Check the functionality of your PIEPS or Black Diamond device - Update your
PIEPS or Black Diamond device to latest software.

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Common dislikes about PIEPS app

- Some users have experienced issues with the app not working properly

- Customer support may not be responsive to all issues

Have a Problem with PIEPS? Report Issue

Common PIEPS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PIEPS app on iOS and Android devices. Solve all PIEPS app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PIEPS iPhone Issues and Solutions

PIEPS iOS app crashes, not working, errors
PIEPS iOS app network issues
PIEPS on iOS has black/white screen

PIEPS Android App Issues and Solutions

PIEPS has errors/crashing/not working
PIEPS server network connectivity issues
PIEPS has black screen

PIEPS iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PIEPS app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PIEPS app crashes or not working on Iphone (iOS):

Close and restart the PIEPS app on iPhone
Update PIEPS app to the Latest Version for iOS
Uninstall and reinstall PIEPS iPhone app
Update your iPhone to the latest iOS version

Fix PIEPS on iPhone unable to connect to server/internet connection issues::

To resolve PIEPS network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PIEPS black/white screen (blank screen) on iPhone:

Follow the PIEPS iOS app troubleshooting guide Here →

PIEPS Android App Issues and Solutions

Fix PIEPS not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PIEPS app issues:

Force Stop the PIEPS App
1. On android, goto "Settings" » click PIEPS app. » click "Force Stop".

Update PIEPS to the latest version on PlayStore

Clear PIEPS App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PIEPS app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PIEPS.

Fix PIEPS unable to contact server/ PIEPS internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PIEPS » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PIEPS » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PIEPS on android.

Solve PIEPS black/white screens issue on Android:

Follow the PIEPS android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Pieps GmbH, developers of PIEPS.

100% Contact Match

Developer: Pieps GmbH

E-Mail: [email protected]

Website: Visit PIEPS Website

About this app

- Configure your this app or Black Diamond device according to your preferences. - Update your this app or Black Diamond device to latest software. - Train your emergency rescue skills. Use your phone as a remote control.