Contact GPS Ally+

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About: Part of our complete GPS ecosystem, the Lezyne Ally app is the key link between
your phone and your Lezyne GPS device. The free app features the latest
interactive and real-time technologies designed to enhance your cycling
experience.


 
  2024-09-18

GPS Ally Customer Service 💢

Hard-to-find customer service info can be a red flag. Is GPS Ally Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Lezyne



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit GPS Ally+ Website

Privacy Policy: https://ride.lezyne.com/policies/privacy-policy.html

Developer: Lezyne Inc.





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3 Most reported problems 😔💔

2.6 out of 5

Every time there’s an update…

2025-03-04

by Isthisnicknamenottaken?

Every time there’s an update to the GPS or the app, I can expect to spend at least 20 minutes trying to figure out why things aren’t working and troubleshooting for a fix.

The battery life and relatively low price tag (replaceable in the event of a crash) make Lezyne computers make a really great option for mountain biking when all I really need is a device to track my ride, but it’s a bummer that it’s reliably a software headache every 3-6 months.

Used to work

2025-03-05

by Bob Shaft

When it worked, the GPS was decent and calculated elevation, average speed, etc. You would get a map of your route.

Now it just says there are connection issues. Says it needs to connect to Bluetooth, but Bluetooth is on AND ALREADY CONNECTED to this device.

Feels like they keep the app here in the App Store but just don’t update the device or the app anymore.

Hate the new update!

2025-03-06

by CW From MidWest

Who chose Royal Blue lettering on a black background? I can barely even see that during room lighting let alone bright sunlight or dusk. Please allow Dark mode toggle within the app and change menu font color's




Have a Problem with GPS Ally+? Report Issue




Why should I report an Issue with GPS Ally+?

  1. Pulling issues faced by users like you is a good way to draw attention of GPS Ally+ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a GPS Ally+ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GPS Ally+.


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