Contact Bikemap: Bicycle Route & GPS

Contact Bikemap Support

Published by on 2023-11-20

About: Do you love to discover, navigate, and track new cycling routes? Then you'll
love Bikemap. It doesn't matter if bicycling for you means a leisurely ride with
your city bike or e-bike, climbing MTB trails with your mountain bike, or
preparing for your next cycling marathon.



How to Contact Bikemap Customer Service/Support

Bikemap: Bicycle Route & GPS Contact Information

Listed below are our top recommendations on how to get in contact with Bikemap: Bicycle Route & GPS. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Bikemap: Bicycle Route & GPS. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Bikemap GmbH



Verified email  

Contact e-Mail: [email protected]


100% Contact Match

Developer: Bikemap GmbH

E-Mail: [email protected]

Website: Visit Bikemap Website





Privacy & Terms:

https://www.bikemap.net/en/terms-of-service/




Reported Issues: 5 Comments

4.7 out of 5

By Michael

7 months ago

Subscribed to their lifetime membership at a reduced rate. Software sucks and they don't respond to email requests. Can ony contact them via a contact form. Trying o get a refund without success. Tried there telephone number 011 43 720 516260 but not a good number.

By Joseph Waid

10 months ago

I paid for a lifetime membership a few years ago, but it has disappeared. Every time I log on it wants me to subscribe. What the heck happened?

By Lomama85


Zero Stars

This app is crap. I’ve used it twice with my kids in hopes of a good safe trail. The first time it took us to some random place on the side of a street. Literally zero paths anywhere. The second time the parking for the trailhead was on a private county club where we couldn’t access and street parking was NOT an option. So we parked way further down and it literally took us to a dead end instead of a park like we had thought. Had we detoured to the road, which was literally the only other option besides turning around (which is what we did) it would have been along a dangerous road. Ruined our bike ride. Will never use this app again.



By gyftrykl


A joke for an actual enthusiast

This app seems really good at first glance. When you start making routes it seems to get fishy. When you actually know the routes it’s obvious. I am not sure how the algorithm choose what roads you can use to plan a route, but, it’s horrible. For example, foothill expressway in my area is a main thoroughfare for bicycles, this app WILL NOT let you route along it when planning a trip. Instead it takes you through all the neighborhoods. It does the same thing in SF and avoids roads with bike lanes for some reason. Also has weird glitches like the volume can only be accessed in the first 0.5 seconds of starting a navigation.



By Dejamonetxo


My Ride Disappeared!

Today, I had ridden the longest ride I’ve done yet and was quite proud of it. After the ride was finished, like normal, the app told me how fast I had ridden, how far, etc. I glanced at these stats and then got off my bike and went about my day. A couple of hours later, I open the app again to see that this ride disappeared! I keep refreshing the app and my profile, but somehow the ride wasn’t recorded even though I pushed record and saw the stats after. What the heck happened? Disappointed and if this isn’t fixed, I will be using a different bike app from now on.




Have a Problem with Bikemap: Bicycle Route & GPS? Report Issue

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Why should I report an Issue with Bikemap: Bicycle Route & GPS?

  1. Pulling issues faced by users like you is a good way to draw attention of Bikemap: Bicycle Route & GPS to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Bikemap: Bicycle Route & GPS customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Bikemap: Bicycle Route & GPS.


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