Contact Trala: Learn Violin

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Company Name:

About: Trala is an app that teaches users how to play violin.

Headquarters: Chicago, Illinois, United States.



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Trala: Learn Violin Contact Information

Listed below are our top recommendations on how to get in contact with Trala: Learn Violin. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Trala: Learn Violin. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Trala, Inc.



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Contact e-Mail: [email protected]


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Read 5 Customer Service Reviews 😭😔💔

4.7 out of 5
Tina Bitar
2023-09-11

Trying to cancel my membership. Please call me. Cannot get anyone in the ohone to do this. Not showing on website. Tina Bitar 317-938-5304

Leslie Long
2020-12-29

We have been using Trala for 6 months no problems. Now we were getting a blank screen when my daughter goes to play. I tried to delete the app then reinstall, however, it either tells me there is trouble with the app or it gets stuck on the page after it asks me for my age. HELP!!!

Must pay to do anything at all

2022-04-29

by SuperSwaggy5000

Most music learning apps have a free version and a premium subscription. This app does not. To even get past the intro screen, you need to make a year-long commitment, or, a monthly subscription for double the price. I get that violin lessons are expensive, but there should at least be free things. Take Yousician, for example. They have a premium service that is great for more serious musicians. If you just want to learn the basics and be able to play a few songs, they have a free version. This app, once again, does not. I'm sure this app works great, but I don't think anyone should have to make a commitment without getting to try it out. And since most corporations are just hungry for money; devs, consider this. The reason so many apps have a free version with a premium subscription is because the free version hooks the people who download the app. They are more likely to buy the premium membership. Many people are just going to delete the app if they have to make a year long (or month long for double the price) commitment without seeing if they like the teaching style, content, etc. If there was a free version so that I could try it out, I would be much more likely to buy the subscription.

Great concept horrible delivery

2022-05-06

by Bob58):7:)(/34

I’m a beginner and started at the beginning, as one does. The problem I have is the tuning, I have a tuner attached to my violin, it says the notes (open strings) are perfectly tuned (within reason), but the app thinks it knows better and will not let you advance until you hit their note. I have learned several instruments before and learning the fingering is more important than perfect form or delivery, but this app seems to disagree. I find myself sitting their plucking the same string just to get pasted the stupid ‘missed note’. Also say I am playing two D’s in a row, the first goes off no hitch, then without moving anything I go to play the second and it has me move my finger. If they say it’s a tempo thing then why does it stop scrolling all together, and completely disregarding the tempo? It would be better if it let you play all the way through then have you a grade at the end. Stopping every few seconds because of fat fingers and poor beginner technique is counter productive. If a band is playing a song and the guitar misses a beat or note does everyone stop and repeat the note till it’s perfect? Or do they move on and keep improving?

Should learn from piano apps

2022-05-13

by NiloV333

I think this app is a great idea, but it can learn a lot from other piano teaching apps out there. Perhaps better for absolute beginners, but as someone who used to play the violin before and wants to take it back up again after a decade, I find it incredibly frustrating that they don’t offer the option of using sheet music instead of whatever abomination is their system of floating colored letters.

I can’t believe this is even good for beginners, because how are they going to make the transition to sheet music well? Also the way they do completely eliminates bow information, silences, etc. So what I’ve been doing is playing along with the teacher when the piece is introduced, which while difficult is at least marginally better.

I wish they would take a note from apps like flow key and the way they teach pieces - from actual sheet music, with the ability to loop specific section and speed up and slow down. So much potential here that’s only half met...


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