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About: Zulzi: Groceries in 15 Minutes WE ARE Zulzi - your online supermarket. Order
groceries via our app and in just 15 minutes we'll deliver your shopping right
to your door.


 
  2026-04-15

Zulzi Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Zulzi Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Zulzi (Pty) Ltd



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Zulzi Website

Privacy Policy: https://www.zulzi.com/privacy-policy

Developer: Zulzi.com





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3 Most reported problems 😔💔

4.1 out of 5

Use Woolies Dash instead!

2025-03-21

by Gavi1105

I used Zulzi back when they had a partnership with Woolies and Dis-Chen but now that they’ve no longer got that, this app is unusable and quite frankly terrible. Deliveries take way too long to arrive and have, on more than one occasion, taken upwards of three hours for just a few items. Do not use this app anymore. Woolworths has their own delivery app called Woolies Dash and it’s brilliant. Zulzi, fix your app. Make it easy to select the shop I’d like to buy from, add a favourites tab, fix your delivery times and perhaps that will be enough to bring customers back. Until then I’m using Checkers 60Sixty and Woolies Dash.

Update is terrible !!

2025-03-22

by Littlemouse12345

Your updated app has destroyed how I feel about shopping with Zulzi ! I don’t understand why you would do an update to make it so irritating difficult for us to now shop ! The barcode does not work - if I write instructions for the shopper because what I’m looking for is no longer on the app they ignore it ! So many items that I used to shop for are no longer on the app ! I have been a Zulzi shopper since inception of your app and have always said it’s the best app ever ! Now it’s just horrible

Rubbish App

2025-03-23

by SterlingJohn

Zulzi really ruined a good thing. They say the app is “enhanced” but they removed the ability to choose where you shop from. People do a grocery shop from a selected store - eg. You go to Woolies for X and you go to Dischem for X. No one wants the shoppers to select where their groceries should be brought from. This shows the company has done zero research into how South African consumers shop!




Have a Problem with Zulzi? Report Issue




Why should I report an Issue with Zulzi?

  1. Pulling issues faced by users like you is a good way to draw attention of Zulzi to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Zulzi customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Zulzi.


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