OVO app not working? crashes or has problems?

OVO Status

Published by Visionet Internasional, Pt on 2024-04-24

Indonesia’s one app to pay everywhere. From snack times to mealtimes, from
routine bills to impulsive purchases, from online shopping to roadside stores -
Pay everything and everywhere, with OVO! That’s right – No more constraints
of cash, all your transactions now are easy, quick, and secure with OVO.

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User reports:
No current problems

User reports 0

problems reported in the last 24 hours

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Most reported problems

Reported Issues: 9 Comments

By J stern 1 year ago

Usage not being updated

By Dr Gavin Longmuir 1 year ago

Unable to get any sense out of this app. SSE was fine. Keeps sending me emails asking me to reset my password

By Peter Gower 1 year ago

The app is useless It doesn’t accept payments, card numbers It was easier to pay SSE by using internet banking All this app is doing is taking up room on my phone

By keenneth munn 2 years ago

problems all the time no problems with sse get it sorted

By Carole Paskins 2 years ago

Ive tried twice over two weeks to access app but it keeps trying unsuccessfully. I can't check usage as I want to. Please can someone get it up and running at this difficult time when we really need to keep a check on usage!

By Janet Medhurst 2 years ago

My account was with SSE. I can't access my account as its telling me to set up a new one with OVO. I've tried numerous times and I keep getting told there's a problem. Please sort this out. I didn't have this problem with SSE.

By Janice Kalin 2 years ago

OVO app is not loading AGAIN! Trying to enter meter readings & pay. Not good enough, OVO. This happens on a regular basis and is so frustrating. DO SOMETHING!!!!!

By Nayan 2 years ago

I cannot transfer money

By Val Martin 2 years ago

Unable to submit meter readings

Common dislikes about OVO app

- No option to change language to English

- Unable to create a password to create an account

- Error message when trying to set up an account

- Unclear fine print for cash back promos

Have a Problem with OVO? Report Issue

Common OVO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot OVO app on iOS and Android devices. Solve all OVO app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

OVO iPhone Issues and Solutions

OVO iOS app crashes, not working, errors
OVO iOS app network issues
OVO on iOS has black/white screen

OVO Android App Issues and Solutions

OVO has errors/crashing/not working
OVO server network connectivity issues
OVO has black screen

OVO iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever OVO app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix OVO app crashes or not working on Iphone (iOS):

Close and restart the OVO app on iPhone
Update OVO app to the Latest Version for iOS
Uninstall and reinstall OVO iPhone app
Update your iPhone to the latest iOS version

Fix OVO on iPhone unable to connect to server/internet connection issues::

To resolve OVO network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix OVO black/white screen (blank screen) on iPhone:

Follow the OVO iOS app troubleshooting guide Here →

OVO Android App Issues and Solutions

Fix OVO not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent OVO app issues:

Force Stop the OVO App
1. On android, goto "Settings" » click OVO app. » click "Force Stop".

Update OVO to the latest version on PlayStore

Clear OVO App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "OVO app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch OVO.

Fix OVO unable to contact server/ OVO internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click OVO » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got OVO » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch OVO on android.

Solve OVO black/white screens issue on Android:

Follow the OVO android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Visionet Internasional, Pt, developers of OVO.

100% Contact Match

Developer: PT Visionet Internasional

E-Mail: [email protected]

Website: Visit OVO Website

100% Contact Match

Developer: Dedra games

E-Mail: [email protected]

Website: Visit Dedra games Website

About this app

Use this app to pay across our 500. 000+ retail merchants, airtime, bills, parking, for all your services in Grab, and for all purchases in Tokopedia. 1 this app Point = Rp 1. From snack times to mealtimes, from routine bills to impulsive purchases, from online shopping to roadside stores - Pay everything and everywhere, with this app! Upgrade your account to this app Premier to experience the ease of transferring to other users, or to all banks in Indonesia. Without queue. Earn this app Points when you transact and you can spend them everywhere this app payment is accepted to enjoy incredible savings. That’s right – No more constraints of cash, all your transactions now are easy, quick, and secure with this app. Via Instant Top Up, ATM, internet / mobile banking, this app Booth, Grab driver, or direct debit on the this app application.