Rooam Reviews

I’ve used Rooam twice and had terrible experiences both times. Recently I tried to enter a custom tip of $2, but instead it charged me $20 and closed out the tab before I could review the total.

Customer service never responded. When I disputed part of the charge with my CC, they put a ton of effort into making sure they kept my unintended tip.

Beware that if you have a problem with Rooam, you’ll have no recourse.

this app - good idea bad execution. About Rooam - I noticed that I was charged for drinks I didn’t purchase. Rooam DOES NOT offer a way to view a breakout of the charges to better understand nor a link to customer service, instructions for erroneous charges. Now about vendor responsiveness - this occurred over a month ago. this app indicated that they would make sure they were removed from my this app account. Over a month later still have the charges on my account ($69 accrued over $1 month ago).

Decent app. Works well. Problem is there was a $3 fee added to the tab. Not sure if this was a fixed fee or a percentage. Don’t feel the fees were adequately disclosed (particularly by the venue) before we we’re encouraged to us Rooam . Would have just used a credit card if we’d known. Venue should eat the fee given the time saving for the staff.

I forgot to close my tab, and Rooam reminded me a few hours later. I went to pay it, but was only presented the total, and not the itemized tab it was showing throughout the night.

I was uncomfortable paying it without being able to see the detailed tab, because it seemed too high. After I paid, I was able to see it, but it needs to be reviewable at the time of payment. Dock two stars for that.

This is a cool app that makes monitoring your tab quite easy and paying out super convenient. I used it for the first last night at the only place in town that accepts it after reading about it on their web page. Setting up Rooam was a breeze and then opening a tab was equally simple. There was a slight hiccup getting their system to recognize me but once that was resolved by going to a different terminal it was smooth sailing. I could monitor all drinks on my tab and settling up was fast and easy without having to go back to the bar and wait for my check to be printed out.
There is a small convenience fee tacked on that is a reasonable price to pay for use of the service.
I’ll be happy to use this app again. Now if more businesses would pickup on Rooam....

While using Rooam is easy and convenient, getting a response to a request to delete Rooam is impossible. I have been trying for one month to receive assistance with deleting Rooam /my information as I no longer need it as I was using for a venue in a city I was visiting. I’ve requested assistance through Rooam and social media platform for “assistance shortly” and it’s been crickets each time. Again Rooam is great when using at an event but trying to delete is impossible.

Rooam is really great. Your at a crowded crazy bar and your running a tab...the bartender used to keep your actual credit card on a stack of other credit cards which always made me feel uneasy. No more w Rooam. Your bar tab is on your phone and you have complete control and can close it out w one click. Genius!

I used this app at a concert venue. It was packed and to be able to monitor our tab and close it without waiting in line was so easy. Even ordering was a breeze. All I had to do was show my tab number through Rooam to the bartender instead of having to say (and spell) my last name over loud music. I will definitely use again!

Rooam is awesome, definitely helped me manage a bar tab at a busy concert last night. One thing, on the Iphone 11 Max, your menu bar at the top overlaps with the “last app” functionality on the phone making it a little difficult to access the menu system. can you fix? otherwise great!

Roaam really saved us one evening. We were running late for a concert and the bartender was busy non-stop! If we had to wait to close out our tab we would have missed half our concert. It was so amazing to be able to bolt to our car and deal with settling our tab as we were on our way to the concert- which was unbelievable from the opener to the end. We were able to capture it all!!! Thanks this app!!!

When I first heard of this app I thought it would be something that would work really well. When I actually used it the first time I was somewhere where it is always very crowded and I hate waiting a long time to close my tab. It wa a great to not have to make eye contact or raise my hand. I could just pay the bill from my phone. this app is a really cool app.

I walked into a bar without my debit card, I talked to the manager at the and explained that I have a picture of my card, if they could manually enter the numbers. That is when he told me about Rooam, I have been hooked ever since! I wish more places accepted this app, it’s a game changer! No more having to wait for the bar tender or server to bring your check, you just pay as you walk out.

The only complaint I have, are that some places the staff are clueless on how to use the system, otherwise, I dig Rooam

I was out last weekend and had to download Rooam in order to start a tab at the bar. It worked out so well. It was great not having to leave my credit card behind the bar but I was also able to pay my bill without having to wait for it! More places need this.

Saw a show at The Anthem in DC last night. Rooam made ordering so incredibly efficient that there was essentially never a line at any bar in the whole place at a completely sold out show. Made the whole experience even better. Highly recommend and wish all establishments would use this!

Used Rooam at The Anthem in DC during Cage the Elephant concert and I must say what a clever way to pay! I love how you can view your tab for accuracy on Rooam and best of all you don't have to have your card with you. I will use Rooam whenever available. Thank you for this! So awesome!

You don’t have give your credit to anyone at the restaurant. You can see exactly what you ordered. You can close your tab anytime you want so no more waiting around for the check. It’s a great way to pay and keep track of what you’ve ordered.

I had no problem loading, setting up, or using Rooam. It was very convenient to use, too! The bartenders had no problems adding my orders to the tab, and checking out was a breeze! All in all, a good addition to my phone!

Can’t believe it took so long for such a great app! Loved being able to monitor my tab and then close out at the end of the night without having to wait in line again. Hope many, many more establishments start using this!

This was my first experience using this app. It’s incredibly easy to use. Just open a tab at the participating location and rack up the drinks! Show your number to your server and then close out your tab at the end of your visit. Gives you the options of various tip % as well as custom amounts. I felt so ahead of the curve just showing my phone and not digging out my card, having to do math (YUCK!) to determine a tip and signing a paper copy. This is space age stuff, good work!

I used the this app app at two different bars and it worked flawlessly each time. The bartenders were totally on board with it. I enjoy being able to close out a tab without going back to the bar and WAIT. Streamlined the whole process.
It’s also easy to customize the tip. Highly recommend!