Contact Rooam Support
Company Name: Rooam, Inc.
About: Exchanging cash and credit cards to pay your tab or restaurant bill is so 2019.
Rooam is a contactless payment solution allowing you to open, view and pay your
tab directly from your phone.
Rooam Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Rooam, Inc.
Verified email
Contact e-Mail: [email protected]
Privacy & Terms:
Can I trust Rooam app?
Protect your data and wallet. We investigate the developer's website (Rooam.co), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Don’t use - poor security and poor vendor responsiveness
by Browneyz99
Rooam - good idea bad execution. About the app - I noticed that I was charged for drinks I didn’t purchase. The app DOES NOT offer a way to view a breakout of the charges to better understand nor a link to customer service, instructions for erroneous charges. Now about vendor responsiveness - this occurred over a month ago. Rooam indicated that they would make sure they were removed from my Rooam account. Over a month later still have the charges on my account ($69 accrued over $1 month ago).
Buggy app overcharges with no accountability
by IconicWhisper
I’ve used this app twice and had terrible experiences both times. Recently I tried to enter a custom tip of $2, but instead it charged me $20 and closed out the tab before I could review the total.
Customer service never responded. When I disputed part of the charge with my CC, they put a ton of effort into making sure they kept my unintended tip.
Beware that if you have a problem with this app, you’ll have no recourse.
Gotta be able to review tab before paying
by JetForMe
I forgot to close my tab, and the app reminded me a few hours later. I went to pay it, but was only presented the total, and not the itemized tab it was showing throughout the night.
I was uncomfortable paying it without being able to see the detailed tab, because it seemed too high. After I paid, I was able to see it, but it needs to be reviewable at the time of payment. Dock two stars for that.
Have a Problem with Rooam: Pay From Your Phone? Report Issue
Why should I report an Issue with Rooam: Pay From Your Phone?
- Pulling issues faced by users like you is a good way to draw attention of Rooam: Pay From Your Phone to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Rooam: Pay From Your Phone customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Rooam: Pay From Your Phone.
