StormTrek app not working? crashes or has problems?

StormTrek Status

Last Updated on 2018-07-10 by Michele de Rosa

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Common StormTrek Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot StormTrek app on iOS and Android devices. Solve all StormTrek app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

StormTrek iPhone Issues and Solutions

StormTrek iOS app crashes, not working, errors
StormTrek iOS app network issues
StormTrek on iOS has black/white screen

StormTrek Android App Issues and Solutions

StormTrek has errors/crashing/not working
StormTrek server network connectivity issues
StormTrek has black screen

StormTrek iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever StormTrek app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix StormTrek app crashes or not working on Iphone (iOS):

Close and restart the StormTrek app on iPhone
Update StormTrek app to the Latest Version for iOS
Uninstall and reinstall StormTrek iPhone app
Update your iPhone to the latest iOS version

Fix StormTrek on iPhone unable to connect to server/internet connection issues::

To resolve StormTrek network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix StormTrek black/white screen (blank screen) on iPhone:

Follow the StormTrek iOS app troubleshooting guide Here →

StormTrek Android App Issues and Solutions

Fix StormTrek not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent StormTrek app issues:

Force Stop the StormTrek App
1. On android, goto "Settings" » click StormTrek app. » click "Force Stop".

Update StormTrek to the latest version on PlayStore

Clear StormTrek App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "StormTrek app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch StormTrek.

Fix StormTrek unable to contact server/ StormTrek internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click StormTrek » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got StormTrek » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch StormTrek on android.

Solve StormTrek black/white screens issue on Android:

Follow the StormTrek android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Michele de Rosa, developers of StormTrek.

About this app

this app is the first app which uses the power of the weather satellites to monitor, track and predict the behaviour of the thunderstorms around you. Alerts can be send to your nearby in order to warn about possible dangerous weather events. A plus is the very short term prediction about the behaviour of the storms up to 30 minutes ahead. With this app you will receive updates about the thunderstorms trend every 15 minutes. It is able to show you the storms in near real time. Almost all the thunderstorms around the world are in your hands with only one app! Awesome satellite layers can be added on the map. Stop with the static meteorological apps.