Contact Audm Support

by Mbbrrr

AUDM has great content though, as others have pointed out, has sparse offerings from some of the publications that may have attracted you. The app is a stripped down audio player with no bookmarking, cross device play is hit and miss if you use more than one device, forget trying to fast scrub by touch—it isn’t supported. It will not play next in Low Power Mode. The app also stutters, does weird time indexing (buffer mishandling), inserts strange awkward pauses. “Did the article end?” “No it’s just pausing for irritating effect.” It is very difficult to recommend the service as implemented despite the great content. Today I could not get the app to play for several minutes without quitting the app repeatedly. These are issues still present from prior versions! Does the developer do version updates to bump bad reviews? I may cancel out of frustration, but I will give it one more version 0.0.X

by Señor Dingdong

This is a horrible app. The content is fine although you have to pay for things you are already paying for if you are a subscriber to any of the publications. Also, quite few articles are published here. But the really horrible part is the reading. Even if you set it to 2x speed it is mind boggling slow. The worst part however is that every time the article has a full stop the audio pauses for several seconds. As in many many seconds. So stressful and it really makes the app useless. iOS even things the audio has stopped so it pauses and restarts. Very strange. The pause is what you would expect between two articles but not something that happens hundreds of times in one article. Having listened to one article for 40 minutes, which should have taken maybe 20, I have never been more stressed ever. To preserve my health I have now deleted the app.

by Tiny_Wings

I have been using this app for nearly 2 years now and I have been enjoying it. There are still some longstanding pesky bugs and issues with the usability, but that's not what I'm here for. Since NYT acquired Audm, this app changed for the worse. Previously Audm mostly marketed itself as an app for verified longform articles, which were read by professional narrators. I liked it a lot. But since the acquisition, Audm is full of short NYT columns or op-eds which don't have much info. Sure, NYT has good articles too; but what NYT pushes to Audm are short columns that are mostly not very informational. And worse still, those short NYT columns are *read by the reporters*. Where have the professional narrators gone? Sure, some of the reporters have really good voices clear pronunciation, but the quality of the narration varies a lot depending on who reads it. Why all NYT articles should be read by the authors themselves? They are not professional narrators. Can Audm please come back to its old self, the app with verified good-quality longform articles, read by pro narrators?