MyGo Reviews

MyGo Reviews

Published by on 2020-04-24

🏷️ About: MyGO Payroll & HR Mobile Application MyGO is a payroll and human capital management mobile application available for iPhone providing employees the ability to access paystubs, timekeeping, time sheets, time off requests, and other payroll and HR information directly from their phone. GPS timekeeping is also available on MyGO mobile devices.


       


Is MyGo Safe to Use?

We Investigate the app owner's website (), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
63.0%

😎 Positive experience
37.0%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 70 combined software reviews.

Is MyGo Safe?
MyGo appears generally safe, but use with caution.
37/100

  Safety Analysis »»

Is MyGo Legit?
MyGo appears legitimate, though exercise caution.
37/100



Summary of Customer Reviews (Takeaways): 💎

- Kudos to developers for not ignoring completely and redesigning the app from the ground.

- Highly functional business app developed for a specific purpose, to integrate with their business software to allow employees to log their time to get paid and for businesses to track job costing.

- Works well and is easy to use.



Read 17 Customer Service Reviews 😠💢

1.7 out of 5
Password is too long

This should not be an issue. My password is more than 15 characters long, so I can’t use your app? Even though you let me make the password with my payroll service in the first place?

Needs improvements

Just start to use MyGo and it seems it needs a lot of work. Apex please update MyGo with some major changes.

Worst Professional HR App on the Market

The team clearly doesn’t prioritize a good user interface. Entire company set back by continuous errors, the “remember me” feature is not functional at all, and even if it were, MyGo requires multiple restarts on your phone to properly display and input clock in and clock out. Junk app. This service alone has costed our company tens to hundreds of hours to correct, and manage, and we’re a team of 20-25y/o tech individuals with new phones and new computers. Junk app.

Won’t work!

Worked great for first few months but hasn’t worked for at least last 4-5 pay periods. Very disappointed.

UPDATE: 09.21.20 still not working correctly. We use MyGo to see our paystub. Can log in, but every time we select “Paystub” it kicks us out.
Would be very nice if it not only worked, but if it also had finger touch/Face ID to log in.

Upsetting

For company’s that use this. I’d highly suggest using anything else but this. Its developed very poorly.

Never works.

App wouldn’t stay open, updated and worked fine for about 2-4 months. Another update came out and back to not working again. Also shows poor details. Doesn’t allow you to see your full check stub details like website does.

New job?????

guess not since i cant even use my password? i can log in on a laptop but not MyGo because of password restrictions???? like????? fix ur stuff and the password restriction cause i’m not trying to lug my laptop around just to see my work schedule loooooooollllll

No way to recover password

Are you kidding? This is recent update? How could you even possibly miss not having a “forgot password?” on the login page. I can’t review MyGo because I can’t log in. Epic fail. Like you’re in the way-back machine to 1999. Do better.

Doesn’t work

It only gives you a place to put your name and password to login, but you cannot actually login. There is no other option on the page to even get any help to login

Can’t see date scroll

I am trying to choose dates to take off and the scroll wheel is completely invisible. I can hear the ticking when I run my finger down but the month, dates and whatever else there isn’t.

Ugly As Heck - Basic 1990’s Functionality

MyGo needs major updates. It’s ugly: no images at all in MyGo and a third-grade color scheme right out of 1992. No updates in over 2 YEARS.

Functionality is rudimentary. Works okay but is not fun or enjoyable to use. No support for TouchID or FaceID. Have to log in manually. It’s a mess.

Needs a way to stay logged in

MyGo gets the job don’t but we really need a way to stay logged in or use Face ID etc. As of now it takes far too long to login each time

Try harder please

No FaceID. Tepid UI.

MyGo (and it’s website) are poor efforts. My company switched from Paycom to this service. Serious step down in quality of the interface and access to my info.

Try harder please.

Good update but needs an important feature

After a long time MyGo got updated. It’s way better now. Kudos to developers for not ignoring completely and redesigning MyGo from the ground. But, can you add one important feature i.e, to add FaceID or TouchID and remember me options so that I don’t need to type my user name and password every time I try to login. That would save a lot of time for every user.

Logging in

We use MyGo in my workplace. It works well and is easy to use. However having the option for my iPhone to remember my log-in or open with face recognition would be a huge addition to MyGo.

Great time app

MyGo is designed to work with their ApexHCM software for time keeping and Human Resources data.

Ignore the poor ratings reviews, must be gamers reviewing MyGo.

It is a highly functional business app developed for a specific purpose, to integrate with their business software to allow employees to log their time to get paid and for businesses to track job costing.

Kayleigh Smith
2023-01-27

My employer switched from ADP to MyGo and so far, the experience has not been pleasant. I cannot see accrued PTO or total hours worked on my pay stub. What they show you for a paystub is a lame excuse for one; it has no details. I can't login on their website version either. It also won't total my hours for the day and regardless of clocking in and out it always stays at 0.0 hours.



Is MyGo Safe? 🙏

MyGo appears generally safe, but use with caution. JustUseApp Safety Score for MyGo is 37/100.
This assessment is based on our NLP analysis of 70 user reviews. Combined with the app store average rating of 1.7/5.

Safety Analysis

83.9% of users say app is risky 🚨
83.9%

8.9% of users say app is safe 👍
8.9%

7.1% of users have some concerns ⚠️
7.1%


Is MyGo Legit? 💯

MyGo appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for MyGo is 37/100 .
This conclusion is based on analysis of 70 user reviews.




How was your experience with MyGo? Post a Review




Features

MyGO is a payroll and human capital management mobile application available for iPhone providing employees the ability to access paystubs, timekeeping, time sheets, time off requests, and other payroll and HR information directly from their phone.

Online payroll and HR access is also available for MyGO; however, GPS timekeeping is only available through the mobile app.

• Timesheet provides employees tracking of their gross hours worked for each payroll and access to their timekeeping information.

For consumer signup information, please contact your employer’s payroll or HR department to request access to the MyGO App.

Our timeclock feature can be edited online with reference notes to prevent a potential HR nightmare later down the road after the payroll is run (notes are not available through mobile version).

  Contact Support
Developer:
Apex Payroll

Contact e-Mail: