Verizon One Talk Software
Company Name: Verizon Wireless
About: Verizon offers wireless telecommunications services, devices, and solutions.
Headquarters: Washington, District of Columbia, United States.
Verizon One Talk Overview
What is Verizon One Talk? Verizon One Talk is a mobile-first business phone solution that allows you to connect with customers, employees, and others in the office or on-the-go. It includes multiple user device and app options, such as smartphone native dialer, desk, conference, and cordless phones, mobile app for smartphones and tablets, BlueJeans Meetings, Side View business app integrations, and desktop app for computers. One Talk has 50+ powerful features to enhance communications, providing anywhere calling, easy collaboration, and engaging customer experience.
Features
- Mobile-first business phone solution
- Connect with customers, employees, and others in the office or on-the-go
- Multiple user device and app options
- Smartphone native dialer
- Desk, conference, and cordless phones
- Mobile app for smartphones and tablets
- BlueJeans Meetings for Dolby Voice and HD video collaboration
- Side View business app integrations to display caller information
- Desktop app for computers
- 50+ powerful features to enhance communications
- Anywhere calling with business-grade features like Caller ID and Simultaneous Ring
- Easy collaboration with messaging (chat, SMS, and IM) and video conferencing from BlueJeans by Verizon on a single unified app
- Engaging customer experience with features like Auto Receptionist, Hunt Groups, and more.
Official Screenshots
Product Details and Description of
Verizon One Talk: Voice, video and messaging business solution Your business is constantly evolving, so you need a phone and collaboration solution that can keep up. We have you covered for how you work today and in the future. One Talk is a mobile-first business phone solution built for how you work today, allowing you to connect with customers, employees and others in the office or on-the-go. Easily manage 50+ business and user features from the Verizon One Talk web portal or mobile app. One Talk includes multiple user device & app options: * Smartphone Native Dialer. Connect mobile employees to the office and customers from their smartphone native keypad— all over the reliable and award-winning Verizon network. * Desk, conference, and cordless phones. Enhance calling and collaboration with a range of Voice over Internet Protocol (VoIP) phones, including the nation’s first 4G cellular enabled desk phone, and accessories for your office-based employees. * Mobile App for smartphones and tablets. Enable employees using business-owned or personal smartphones and tablets (including other carrier devices) to access One Talk features from a single number. * BlueJeans Meetings. Dolby Voice and HD video collaboration integrated for a seamless user experience. * Side View business app integrations. Side View can conveniently display caller information including recent emails, past and upcoming meeting events and CRM account information. * Desktop App for computers. Easily make and receive voice/ video calls and SMS/text messages on your computer (PC or Mac®), similar to using your smartphone. One Talk has 50+ powerful features to enhance communications, providing: * Anywhere calling. Provide flexibility and a better calling experience with business-grade features like Caller ID and Simultaneous Ring. * Easy collaboration. Boost your employees’ ability to collaborate more effectively with messaging (chat, SMS and IM) and video conferencing from BlueJeans by Verizon on a single unified app. * Engaging customer experience. Connect callers to the people they need with features like Auto Receptionist, Hunt Groups and more. Get started: 1. Subscribe to the Verizon One Talk service 2. Install the One Talk app. Enter your One Talk phone number. Request PIN 3. An email will be sent to the email associated with your number with an activation PIN. Enter your PIN and complete setup 4. Start using the One Talk App for calling, video and messaging. One Talk Terms and Conditions Apply. See OneTalk.com for more information.
Top Reviews
By Carolinagirl313
Ok but Needs Improvement
We started using this app after moving to a remote work model due to Covid. It has some functionality like the ability to transfer a call to someone’s cell phone, but this feature doesn’t always work consistently. We have a scheduled rotation among 5 employees to share the responsibility to answer calls. When I’m not on “phone duty” I select the “do not disturb” feature in the app AND turn of notifications in my iPhone settings but I STILL get brief but ignored notifications on my phone which interrupts any audio that I may be using at the time with other apps. I would like to see that glitch fixed! Overall, if you have a Verizon business account then this might be a good temporary quick fix. In order for this to be a viable long term solution though, Verizon needs to seriously consider revamping the app to be more efficient and user friendly.
By christinaET02
Not many features
We have had this product about a week now. The idea is great and the ability to be able to transfer calls, put calls on hold and roll calls over to multiple lines until someone answers is great for our small business. The downfall is the ONE TALK APP is lacking BIG TIME. There a really NO OPTIONS! You would think you could set priority times for when you want calls. Or set the DND for certain times like 10pm to 6 am. Also I don’t like the fact that even when someone answers the call in my office it still shows like a missed call on my phone so I never know who to call back. It’s also a little overwhelming. I wish the calls only showed up in the app and not on my phones caller ID log. There could be so so many more options in this app that are not there. The APP is just really lacking.
By JJGG1984
Overall just ok
Overall the capabilities of the program are great. Having 3 people who can all answer their business line from one phone is very cool. The execution of it needs improvement. Problem 1: text messages do not always come in as soon as they were sent. This is a problem and needs to be fixed. Problem 2: when one user is on a call using the app it is not clear that is what happening, so unknowingly I was trying to connect to my voicemail and somehow it connected me to a call that was currently in progress but the call quality was so spotty it wouldn’t not have been possible to join in. If I was about to join a call, it should have said “3-way calling” option to select. Problem 3: the phone does not always ring from the calls coming in. That’s troublesome and I can’t quit place why this happens.
