stella sharing app not working? crashes or has problems?

stella sharing Status

Last Updated on 2024-05-14 by Stadtwerke Stuttgart GmbH

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Common stella sharing Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot stella sharing app on iOS and Android devices. Solve all stella sharing app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

stella sharing iPhone Issues and Solutions

stella sharing iOS app crashes, not working, errors
stella sharing iOS app network issues
stella sharing on iOS has black/white screen

stella sharing Android App Issues and Solutions

stella sharing has errors/crashing/not working
stella sharing server network connectivity issues
stella sharing has black screen

stella sharing iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever stella sharing app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix stella sharing app crashes or not working on Iphone (iOS):

Close and restart the stella sharing app on iPhone
Update stella sharing app to the Latest Version for iOS
Uninstall and reinstall stella sharing iPhone app
Update your iPhone to the latest iOS version

Fix stella sharing on iPhone unable to connect to server/internet connection issues::

To resolve stella sharing network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix stella sharing black/white screen (blank screen) on iPhone:

Follow the stella sharing iOS app troubleshooting guide Here →

stella sharing Android App Issues and Solutions

Fix stella sharing not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent stella sharing app issues:

Force Stop the stella sharing App
1. On android, goto "Settings" » click stella sharing app. » click "Force Stop".

Update stella sharing to the latest version on PlayStore

Clear stella sharing App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "stella sharing app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch stella sharing.

Fix stella sharing unable to contact server/ stella sharing internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click stella sharing » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got stella sharing » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch stella sharing on android.

Solve stella sharing black/white screens issue on Android:

Follow the stella sharing android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Stadtwerke Stuttgart GmbH, developers of stella sharing.

About this app

Somit steht deinem Vergnügen nichts mehr im Wege - mit stella kommst du entspannt und mit einem Lächeln im Gesicht direkt an dein Ziel. Mit stella-sharing bringen die Stadtwerke Stuttgart E-Roller fahren nach Stuttgart-City. stella-sharing funktioniert wie das bereits bekannte Carsharing. Emissionsfrei und nahezu lautlos in Stuttgart-City unterwegs, Stau, oder die nervige Parkplatzsuche gehören der Vergangenheit an. Durch die App bekommst du Zugang zur Helmbox, in der sich zwei Helme in zwei Größen (mit Hygienehauben) befinden. Die stella-App ermöglicht die Lokalisierung, Reservierung und Anmietung der E-Roller. So geht E-Mobilität heute!