Contact WeLock

Contact WeLock Support


Company Name:

About: 微锁(WeLock)
深圳市迈悍德实业有限公司,致力于安全智能家居产品的研发,生产及销售! --通过蓝牙连接锁,多级授权;
--包含多种开锁方式:按钮开锁,摇一摇开锁,图形开锁,一键开锁。 --授权管理,设备管理,设备转移。 (WE
.LOCK )Shenzhen Myhand Industrial Co.


 
  2024-11-05

WeLock Customer Service 👿🤬😡😠💢😤

WeLock Contact Information

Listed below are our top recommendations on how to get in contact with WeLock. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact WeLock. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Shenzhen Myhand Industrial Co., Ltd.








Read 3 Customer Service Reviews 😭😔💔

1.6 out of 5

Incompetent app

2023-07-21

by Yougi-oh

Most fancy features do not work unfortunately.

Unable to log into the app

2023-07-28

by Michèl Schummer

Completely incomprehensible interface for logging into the app. I have used it for a year now and every time it took me close to 15 minutes to figure out what to do with my password plus the code that is sent to me (but only after a failed attempt but that code was invalid too).
This time though, my password was rejected, resetting it did not work and, worst, there is no way to reach them.
Even though the lock itself works fine, I can no longer trust it in case of being I am locked out. I will therefore shop for another solution.

Incompetent app

2023-08-04

by Yougi-oh

Most fancy features do not work unfortunately.


Have a Problem with WeLock? Report Issue




Why should I report an Issue with WeLock?

  1. Pulling issues faced by users like you is a good way to draw attention of WeLock to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a WeLock customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using WeLock.


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