Rocket Money app not working? crashes or has problems?

Rocket Money Status

Published by on 2023-07-18

Join over 3.4 million members who trust Rocket Money to save more, spend less &
see everything in the #1, all-in-one personal finance app.

I have a problem with Rocket Money

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problems reported in the last 24 hours

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Reported Issues: 6 Comments

By Carla Guerrieri   4 months ago

I keep getting a message on my dashboard that says "our magic seems to be off" and that "something unexpected occured" and everytime I hit reload nothing happens...very frustrating.

By Crystal Tonn   6 months ago

My bank account disconnected and after 2 weeks and several dozen attempts to re-link I have had no success. I've changed my password and username on my bank website as well as other browsers and devices. I keep getting the message that my credentials don't match, when they clearly do. I've copied and pasted my username and password as well as manually typing it. I have had no success. I have cancelled my Premium membership as a result.

By Ark   9 months ago

I can't log on.

By Carmela   10 months ago

Can't connect to my checking account. It says errors like this take some time to resolve and to try again later. I tried a few times today and troubleshot w/my bank. I would love some more troubleshooting ideas or another way to connect to my bank directly.

By Mark milich   11 months ago

Trying to register. Won’t accept any password input. Says each is compromised even if random, complex and completely made up.

By Devontarious Lewis   1 year ago

It just somehow stopped working. I’ve been using this app for awhile and it signed me out like a day ago somehow but I was just trying to check my savings. So I’m constantly placing my email in which was ldevontarious@redacted and it just all of a sudden take me back to the sign up screen or will just restart itself to that same screen where I have to place my email again. I’m gonna delete this app and try to get it back so if that doesn’t work then I need extreme help :/ thank you in advance

Common dislikes about Rocket Money app

- Lost connection with bank account multiple times

- Charged for savings that were never received

- Short warning time for renewals

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Common Rocket Money Problems & Solutions. Troubleshooting Guide

  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Truebill, Inc., developers of Rocket Money.

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Contact e-Mail: [email protected]

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Developer: Finance, Budget Planner & Bill Tracker - Truebill

E-Mail: [email protected]

Website: Visit Rocket Money Website

About this app

Use Rocket Money to monitor your credit score and credit report to start thinking about long-term financial goals.  Join over 3. 4 million members who trust Rocket Money to save more, spend less & see everything in the #1, all-in-one personal finance app. - Create unlimited custom budgets (e. g. side projects, NFTs, etc.  Rocket Money gives you a clear picture of all recurring services, including forgotten subscriptions.  Rocket Money finds recurring subscriptions and cancels them for you.  Rocket Money can even negotiate bills on your behalf to get you much lower rates.  Rocket Money (formerly Truebill) is your primary financial control center.  Rocket Money will notify you when an existing subscription goes up in price and remind you when free trials are about to end.  Use Rocket Money as a spending tracker to see where your money goes and how your net worth changes.  Rocket Money can sometimes get you a refund for subscriptions retroactively.  Let Rocket Money lower your bills.  Now you can easily monitor your assets and debt with Rocket Money.  Stop spending on subscriptions you no longer use and start tracking your money today.  RocketMoney automatically tracks different accounts and helps you navigate your finances each month in order to provide a clear picture of your income and expenses.  RocketMoney tracks all your bank, credit, and investment accounts so you don’t have to – just link them once and let RocketMoney handle the rest.  Our expert negotiators get to work and lower your bills by either negotiating a better rate, or by getting 1-time credits applied to your account.  Whether you need a pulse on your financial health for a loan or you’re just curious, figuring out your net worth has never been easier. 

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