Apple Support Software
Company Name: Apple
About: Apple is a multinational corporation that designs, manufactures, and markets consumer electronics,
personal computers, and software.
Headquarters: Cupertino, California, United States.
Apple Support Overview
All plans can be canceled at any time in accordance with your AppleCare+ Terms and Conditions, which can be found at If you purchase AppleCare+ with Theft and Loss in the United States, your Theft & Loss Insurance Documentation can be found at See for the Apple Privacy Policy.
If you purchase an AppleCare+ plan, payment will be charged to your Apple ID account at the confirmation of purchase.
And if you decide to visit the Genius Bar or an Apple Authorized Service Provider, Apple Support can help you find a nearby store, book a reservation, and add a pass to Wallet for easy check-in.
You are not required to purchase an AppleCare+ plan to use the Apple Support app.
Official Screenshots
Product Details and Description of
Need help? Get the support you need for the Apple products you love—all in one place. Apple Support gives you personalized access to solutions for all of your Apple products and services. Learn how to manage your subscriptions, reset your Apple ID password, and more. Talk with a real person to troubleshoot an issue, or get guided, step-by-step solutions to resolve it yourself. And if you decide to visit the Genius Bar or an Apple Authorized Service Provider, Apple Support can help you find a nearby store, book a reservation, and add a pass to Wallet for easy check-in. Note: The Apple Support app and certain features are available only in select countries or regions. You are not required to purchase an AppleCare+ plan to use the Apple Support app. If you purchase an AppleCare+ plan, payment will be charged to your Apple ID account at the confirmation of purchase. For monthly or annual payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. You can manage your monthly or annual payment plan by going to your account settings on your device after purchase. All plans can be canceled at any time in accordance with your AppleCare+ Terms and Conditions, which can be found at apple.com/legal/sales-support/applecare/applecareplus/. If you purchase AppleCare+ with Theft and Loss in the United States, your Theft & Loss Insurance Documentation can be found at assurantdeviceclaim.com/InsuranceDocuments for plans purchased prior to September 15, 2020, or aigtheftandloss.com/coveragedocs for plans purchased on or after September 15, 2020. See apple.com/legal/privacy/en-ww for the Apple Privacy Policy.
Top Reviews
By BigThelonious
Love It!
Hi, I just wanted to let you know that I recently spoke with two different analysts. Both of them told me I should be receiving an email with my case number, plus I usually get an email asking how my experience was. My experience was terrific, but I never got any of the emails. Not in my junk folder either. I just wanted to let you know in case this was a problem that needed fixing. I would have liked the chance to offer feedback on these wonderful women that helped me with my computer issues. But I’ll just offer my thanks and appreciation here! Thank you!
By Itzzdede
Quick and efficient Service
Wow I had quick service and the issue was resolved within minutes. Without my consent...one of the apps I downloaded withdrew around $40 out of my account. I immediately ran to apple support (being my first time and won’t be the last), and my advisor was extremely sweet, credible, and patient. Unfortunately my connection lost without me thanking him..but in my apple details it says my money has been refunded and I will definitely be waiting to see my money BACK into my account.
By Looted corpse
1st point of contact for Apple
Any time I have an issue with an Apple device, I check the Apple Support app first. Usually they'll share articles relevant to my issue, if I point out where I can't proceed with the article they've been able to help understand why. I've had advisors help me setup in-store appointments, callbacks, warranty services, and even suggest new products I was interested in. I hope to see more tech companies offer nearly as many points of contact as Apple with the same response times.
