iCSee Reviews

by Rrslssr

I would like to know why iCSee accesses files saved on my iPhone?

by Kemper 1

I recent update makes it impossible for me to playback any video other than from April 23. New motion fails to record. Choosing any video causes the timeline to scroll back to the beginning of April 23. There is no preview in the timeline.

New UI changes are full of spelling mistakes, cut off words, etc. “Housekeeping” is apparently where motion detection “alarms” are set (the separate “alarms” button does nothing). But going there twice seems to turn off the alarm (if you assume that “open” means “on”, as it does in Chinese). I could continue to name problems, but there are just too many. iCSee has become more like an early alpha build than finished software.

by Judikay33

This is a piece of junk! Just to start, click on the develop website link here in the store. It's nothing. Just like this product. Window dressing! Advertised IR & it's not.

Like everyone else, I had trouble connecting it. Then, I'm getting non-stop alarms when no one is there. Must be a setting is off but I've tried every permutation & can't get it to work. About all I can do is change the interval (the amount of time elapsed since the last bogus alarm!).
Finally, got the SD card in, formatted, & everything appears correct, but it doesn't take even a snapshot of the event (we've tested it & the thing doesn't seem to know the difference between it's bogus alarms & a real event!) Much less a video!!

iCSee has no explanation & when I asked for help, I was told it would require a book? Well, if it's that complicated, maybe someone should at least make some kind of effort!!
Finally, when I apparently asked for too much help (first, the man complained he missed the train since I contacted him so early. Well, excuse me; no one asked you to answer the inquiry right then!! Then, he insulted me by calling me stupid, saying if I weren't female, I'd understand how it works but even a "stupid" female knows you catch the train BEFORE you answer an inquiry! Duh!!

Bottom line: this must be a cheap knock off to the real thing. It just doesn't work. $30 paperweight taking up space on my phone!

by Fufufufumother

So today is November 2019 and for the application there is nothing that is showing and then glitch where you could contact the developer of iCSee I’ve been trying to look around on iCSee in the store and it goes into other apps that the developer has there’s nothing about customer service where I can get help my application is showing Chinese last time I had to uninstall it and reinstall it two timesI thought this was fixed before I’m not going to keep uninstalling and reinstalling every time so a one star rating will stay on until the company decides to accommodate Customer Service on the application on the web store that’s a be easy when you open up the application on the play store and you want to contact the developer about iCSee issues should be a click away not a mission to figure out that something you press on developer goes to other apps with no help

by KyMaestro

iCSee is not the best at monitoring your security camera video. Video pan and tilt not very smooth. A recent update now gives a “this device configuration parsing error. This configuration may not be supported “ error when I try to set auto tracking which never happened before the update. Tried deleting and then reinstalling app after which I had to change my password in order to get app working again. Even after doing that, I still get the error message. I’m looking for a better app solution.

by Ziggs2626

The interface is quite easy to use and getting the camera online isn’t bad either. The problem is everything there after. I don’t know if anyone else is having the same issue but my camera goes offline every single day! Offline and not viewable from my phone or tablet. I literally have to go outside and unplug the thing and plug it right back in for it to work again. I’ve emailed back and forth with the guys over there and even they just fell off one day and are no longer answering my emails. They gave me no answers as to why this might be happening. For a $40 camera the picture I get from it is also quite good so it’s very disappointing how terrible iCSee is because it makes the camera pretty much useless as a security device.

by BMurph70

I’m using my iPhone in dark mode. Now I have to guess what the menus are because you can’t see the text. Also, I ought to be able to select exactly where I want to watch video from without it snapping to a time 45 minutes away from where I selected. The alarm isn’t exactly accurate, so I have to put the playback on 4x speed and stare at my phone for ten minutes to see the footage I want because of the snapping. I should be able to tap anywhere on the timeline and watch the footage. It’s annoying. Plus, iCSee crashes frequently, so if I’m trying to pull up a live feed say, when there might be an intruder, you have to hard crash iCSee and start it again just to do so. And that’s less than convenient for a “security” camera.

by Gatoisal

I’ve been trying to install iCSee for about 2 hours. Finally it connects and I go to register my camera with no serial number on the application says I am already registered. Tried new registration and it says it’s already used. Xxxxx. I don’t think so. Anyway with new passwords it says I can’t get in. Find password and it won’t take my phone number. I’m not exactly a hacker but I have no idea what to do now. Btw these instructions with my camera must need a electron microscope. I’ve downloaded deleted and downloaded now 3 times. Gee folks wow even all the nicknames are taken. Guess I need to increase my star rating to send. Gee again

by Grounded Coffee

I have this for my coffee stand, inside & out. I was really enjoying it (recommended to others) - worked well, notifications worked and showed which camera was tripped, high quality video of incident etc. After I installed the last update - this is the worst! Clumsy interface- notifications show- but it doesn’t identify which camera was tripped. Video is awful, seems to black out when there is a person that trips it- which is the whole reason to have this. Sure hope next update corrects these flaws so that this system will actually capture videos of intruders.

by MAT**

After 8 months and multiple 30+ attempts I got iCSee installed and camera working. The camera seems to be working, but it alerts on passing cars, moving shadows, and activity across the street. It does not alert on people within 30 yards of the camera. A gardener with a chainsaw walked toward the camera and trimmed hedges - NO ALARM, NO VIDEO. I walked in front of camera, although visible on live feed - NO ALARM and NO VIDEO. So now I question whether it is focused correctly or whether all those blank alarms actually had activity not recorded.

by Bcsanfo

You can definitely tell that iCSee was made in China and just translated to English. Setting up was pretty easy and straightforward but I would like to know what some of the settings mean but there is NO support documentation or help documents. But you get what you pay for.. the camera that requires iCSee is low quality but it does what I need it to do and I didn’t have to spend a lot of money!

by Kach22

Works well for live video and two-way audio, but won't save to the microSD card; and if you attempt to format the card, iCSee crashes. So without past video, you can't see what happened earlier, only "now". Can't register with an ID, but it always starts up fine as a temporary user. All the other features seem to work ok... they're close to a great product for the price, but really need to get the memory card working and fix the logon ID so you don't have to reinitialize it after a power outage or whenever your router reboots. Customer support seems nonexistant.

by RLemcke06

This is great software. The only issue I have is the alarms don’t save properly. I have it set to capture photos and videos and you used to be able to click on “message” and see a video clip of the alarm and now it says there’s nothing there. You have to go into playback mode and fiddle with the timeline to see what set the alarm off. The other issue I have with the alarms are even in “low sensitivity” mode it goes off for every single rain drop, snow flake, etc... so if it starts raining you have to turn the alarm off otherwise the notifications will drive you insane.

by KD8IZD

Though here are a few minor flaws and a little bit of a rough setup if you try to do it without the instructions, but this is a great entry level camera system for remote viewing. Last update posed a little problem for me, but within 24 hours a fix was published and the system worked smoother than on my first setup. Not 5 stars due to the bugs and occasional errors, as well as the AP mode setup password not available in iCSee to run AP mode, but I would assume most users would be using iCSee over WiFi or internet anyway.

by Jumper 1

I think the prior bad reviews might be about earlier versions. I am amazed at how well this current (downloaded Sept 2019) version works. I did find one bug initially but it seems to have been corrected. If you have a really long Wi-Fi password you can’t get the installation to go forward. That’s fixed now. The performance, features and ease-of-use are truly amazing. The software developer deserves a lot of credit for the current version. I get reliable motion reports pushed to my iPhone, flawless onboard camera storage of photos and videos of motion events using a cheap 64 GB SD card, human shape detection which could be turned on or off, flexible alert boundaries which are very very easy to use and I can have the camera speak a custom alert in my own voice every time it detects motion. I can pan and tilt my camera just by running my finger across the displayed image on my iPhone. I hope they add motion tracking. Some other apps have this feature and it’s very cool. The camera actually moves to follow a person walking in the field of view.

by Krissykrissygeorgia

This is my first camera app that I have used. I haven’t had many problems with it. I just wish when you moved the camera up or down it wouldn’t go so far. I wish it would move like it does to the left or right. I somehow was getting charged twice for the cloud but the company fixed and credited me with no problem. Thank you

by Dhy6566

I plugged device in to the wall in my kitchen using the charge port provided. I wanted to test it. I set up iCSee in my phone, connected it to WiFi and it was a simple process. I went to the device and rang the doorbell and I appeared on camera on my phone. I turned off the lights in my kitchen and night vision activated and I was very visible with a black and white video. Picture is clear. I tested the audio the device has a clear audio in app and on device. I just need to buy an sd card and batteries and hang it on my wall outside. I am pleased for the price this is a quality item.

by Ducky13swing

It is little difficult to set up at first. There are some differences in translation. Once set up, it is a low cost alternative to expensive security systems.
I’m not a computer freak, but I was able to get through the set up through some trial and error.
It’s not a five thousand dollar security camera, so don’t expect that. It is actually better in some ways than an expensive camera system. It does all the same things, but not the huge price. Distance is not a friend to this.
Night vision is adequate. Ambient light affects this like an expensive system.
Overall I’m very pleased with this system.

by Bone Crusher.

Little hard to connect at first( found out I was not following the steps)then once it’s connected it worked good, at first I thought it’s a low quality App but the more I use it the more I learned about the other options like notifications etc... it’s like the bulb get used to your WIFI and now they work flawlessly, I can’t explain it, in general you have to be little technical to figure out the whole thing. I disliked the loud announcement that the bulb is connected to WIFI but now the cam just connect quietly once the it’s powered. My point is tinker with iCSee before you judge and make sure your phone is on 2.4G and don’t expect it to work with out putting little effort.

by Mavericklhs

I've been using iCSee on ios 12 on a iPad Pro and iPad mini, and it works fine. But in spite of iCSee 's description it will not run on ios 9.3.5 which is newer than 9.0. I have 3 other iPads on 9.3.5 and iCSee will not work on any of them. You get the boot flash screen and then it quits and refuses to boot up (on all 3 ios 9 iPads). That’s the downside, but on the upside the this app-pro app works perfectly on all five of my iPads and iPad pros. So I recommend you upgrade to the this app Pro app. Happily, all of my logins were the same so using the pro app is a no brainer.

by Fix It Please Guys

It’s April third and the new update is very bad. I use to get notifications in seconds before, now I have to turn on smart alarm everyday to get notifications, if you don’t turn it on you can’t get notifications. And you have to play back the whole day to see the videos. I wish they leave it the same way before. It was great
The problem I bought 5 cameras and I don’t know what to do with them.

by None00000000000000000

How hard would have been to hire someone fluent in written English??? A US 4th grader would flunk if his grammar and syntax were no better. So much for that stereotypic Asian intellect. Or business sense, cause a product that doesn’t work. Plus, most of the pic’s are way too small to see. Worthless again. Confusion about WiFi password - the password printed on my AT&T router didn’t work. No way to contact tech support so I am returning product and asking for refund. So sad.

by Derrickblogs

I found only one way to send a message for support is thru feedback and good luck with getting a reply not to mention the camera that hooks up here to this application doesn’t have night vision and if if does you can’t find no support via email and worse thing of all no website when you get the find that it’s only an application download and again it’s a mystery camera company I don’t want to install these for customers it’s bad camera setup.. I’m gonna raffle these puppies off thanks for giving out trash cameras.

by GingerSugarbaker

The updated version of iCSee is terrible! The alarm notices are in a bad list form and not as easy to view as the grid view from the previous version. It is now also requiring you to purchase cloud storage to watch the exact video clip from the alarm notice. Before it would pull up the alarm snapshot and give you the option to watch that clip stored on the SD card. Such a downgrade. Bring back the previous version!

by PRdiver

All camera images are seen fine but when enter to the settings menu, no information is given. Only we can see the buttons, but no information about what you’re activating or deactivating. I tried to set the motion alarm, but no alarm is sent to my mobile. Please verify the iOS app version.

by EnoughSpoken13

I use to be able to view my videos without iCloud but now this this app wants me to pay to see a video of things that happens on camera. I’m not going to do that after viewing for free all this time before the virus pandemic, I’m just going get a 5 piece security camera system and sell this one off. Thanks

by Angie3211

Love iCSee , but with the new update it keep shutting my alarm off. It will be on for a few hours and then shut itself off. Please fix

by Todor12311

Overall good but, with flash card inserted camera restart few times per night, also video transmission is get frozen. I have a three cameras and all of them have the same problem. Motion detection is working good.