Zoom app not working? crashes or has problems?

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Last Updated on 2024-11-14 by Zoom

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Summary of Zoom Problems 😠👌🔥

- No call log available, making it difficult to know when a call has been missed

- No call notifications or ringing when the application is not open

- Lags out frequently when using the app

- Glitches out often, indicating poor engineering

Have a Problem with Zoom for BlackBerry? Report Issue

Common Zoom Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Zoom app on iOS and Android devices. Solve all Zoom app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Zoom iPhone Issues and Solutions

Zoom iOS app crashes, not working, errors
Zoom iOS app network issues
Zoom on iOS has black/white screen

Zoom Android App Issues and Solutions

Zoom has errors/crashing/not working
Zoom server network connectivity issues
Zoom has black screen

Zoom iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Zoom app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Zoom app crashes or not working on Iphone (iOS):

Close and restart the Zoom app on iPhone
Update Zoom app to the Latest Version for iOS
Uninstall and reinstall Zoom iPhone app
Update your iPhone to the latest iOS version

Fix Zoom on iPhone unable to connect to server/internet connection issues::

To resolve Zoom network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Zoom black/white screen (blank screen) on iPhone:

Follow the Zoom iOS app troubleshooting guide Here →

Zoom Android App Issues and Solutions

Fix Zoom not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Zoom app issues:

Force Stop the Zoom App
1. On android, goto "Settings" » click Zoom app. » click "Force Stop".

Update Zoom to the latest version on PlayStore

Clear Zoom App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Zoom app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Zoom.

Fix Zoom unable to contact server/ Zoom internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Zoom » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Zoom » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Zoom on android.

Solve Zoom black/white screens issue on Android:

Follow the Zoom android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Zoom, developers of Zoom.

Verified email ✔✔

E-Mail: info@zoom.us

Website: 🌍 Visit Zoom Website

Privacy Policy: http://zoom.us/privacy/

Developer: zoom.us

About this app

Stay connected wherever you go – start or join a secure meeting with flawless video and audio, instant screen sharing, and cross-platform instant messaging - for free! this app is #1 in customer satisfaction and the best unified communication experience on mobile. It's super easy! Specifically designed for the BlackBerry Dynamics secure mobility platform, Zoom allows both this app and BlackBerry Technology customers to take advantage of this app features in a secure BlackBerry MDM deployment. Install the free this app app, click on "New Meeting," and invite up to 100 people to join you on video! Only download Zoom if you are a BlackBerry Technology customer. Connect with anyone on iPad, iPhone, other mobile devices, Windows, Mac, this app Rooms, H. 323/SIP room systems, and telephones.