SonosTube app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
62.1%

Something else
20.7%

Photo/Video
4.8%

Audio
4.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of SonosTube Problems 😠👌🔥

- Volume control slide is too small

- App struggles to load full videos

- Struggles to connect to Sonos

- Videos won't sync up or stream

- Trial ends quickly and requires payment for continued service

  37 Reported Issues: 😵🆘🛟🚨📢

Jesse
2024-10-22

Error code 8

David Jones
2024-01-23

If can’t find eifi

Debbie
2023-09-27

The SonosTube app will not recognise my ip address

Taqi
2023-04-14

Ich erhalte immer Fehler Error Code 10, und Manchmal Error Code 11 Mit freundlichen Grüßen

Stan
2023-03-23

New update now available for iPhone and all is working great again once updated Working straight away now.

David
2023-03-08

Update sonostube firmware, router firmware. Working now

David
2023-03-08

Hi, update sonostube firmware, router firmware. All good . Back working again.

Stan
2023-03-06

Hi Andras After your comment I tried your song of Boogie Boys and that works for me. I have tried a number of other songs and got Error code 11 Then tried ….Remastered The Great Cliff Richard “Living Doll “ and that plays. Sounds like YouTube might be doing something.

Andras
2023-03-06

Error 11 “failed to read YouTube media” on most videos. I wonder if this is a Sonostube issue or if YouTube may have done something to media encoding or the downloading process that blocks Sonostube playback? And maybe some percentage of videos haven’t been blocked yet? For instance “A Fly Girl” by the Boogie Boys will still play without error 11. 🤔

Peter
2023-03-03

Just saying that my SonosTube app is not working either

Brian Jacobsen
2023-03-02

Most songs return errorcode 14. This has last for some weeks now. Some songs play without problem

Matt
2023-03-02

Error code 13 now for several weeks

Liu
2023-03-02

Sonotube fail to read youtube media with error code 11 on iPhone and iPad since last week. Please have someone to help me to fix it. Thanks

Steve Hyun
2023-03-01

Same problem Error code 13

Chris
2023-02-28

Also here Code13 on Android....very disappointing that obviously SonosTube is not willing to fix this issue. In general great app as it was a smart way to enjoy YouTube on Sonos, but now....

Cathy Severtson
2023-02-27

Having the same problem that many have already reported in the past 24 to 36 hours. Sonos tube all of the sudden is giving the error code 11 and failing to read the media. Rediscovery to IP address set up in the Sonos app and or reset in setting of this app is not working either.

Trent Farmer
2023-02-26

Same for me..... SonosTube fails to play media, Error 11 on iPhone 11. I use this app all the time I love it. Sent message to developer but haven't heard back from them.

David Shepherd
2023-02-26

Hi sonos tube stopped a couple of weeks now , has error 13, it sort of loads then says error code 13 unable to play, how you can fix it soon please . David.

Jamal
2023-02-23

It seems like everyone has the exact same issue either error code 11 for iPhones and error code 13 for androids; and I am also assuming it stopped working for us around mid February so like the past week. I too have sent plenty of emails to SonosTube with no avail. I’m kind of glad everyone’s dealing with the same issue, so it’s something that they will fix faster than if it was just a unique issue each one of us had on our own.

Fb
2023-02-22

Error 13 failed to load video. Few days now. Tried re installing but no luck

Greg Kuffar
2023-02-22

Stopped working three days ago . Cant read Youtube media - error codes 11, 13 . Its hitting the Sonos , as it stops whatever is playing , it is also seeing YTube as you can search for songs . Fix the code please!

Ralph E
2023-02-21

Error 11, not working. Curious is latest update on iPhone has caused issue or its internal to SonosTube? Any guesses? No response from SonosTube either. Sent various emails.

Jordi
2023-02-21

Error 11….😬

Ben Dekeirel
2023-02-21

Code ERROR 13 - What is going on? i sent over 10 messages and mails to announce that to sonostube. No answer at all, and as i see i am not allone...

Marcelo
2023-02-20

error code 11, was working fine until 2-17-23

Stan
2023-02-20

SonosTube hasn’t worked on iPhone for three days now. Tried applying iP of several Sonos products but nothing works.

Angelique
2023-02-20

Since last week I keep getting an error 13. How can this be fixed?

H
2023-02-19

Error 11

Mrs Marmalade
2023-02-19

Been getting error code 11 for a few days now. Can’t read YouTube media.

Pieter
2023-02-19

Same problem Error code 13

Showing 1-30 of 37

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About this app

Please kindly let us know (support@this app. com) if you have any question, suggestion or find a bug (crashes, unable to play video, etc).  this app was built to help people enjoy high quality audio while watching video.  Any feedback is welcome and we will try our best to improve this app! • this app is not a content provider and does not host any content.