Are you having issues? Select the issue you are having below and provide feedback to SonosTube.
- Volume control slide is too small
- App struggles to load full videos
- Struggles to connect to Sonos
- Videos won't sync up or stream
- Trial ends quickly and requires payment for continued service
Error code 8
If can’t find eifi
The SonosTube app will not recognise my ip address
Ich erhalte immer Fehler Error Code 10, und Manchmal Error Code 11 Mit freundlichen Grüßen
New update now available for iPhone and all is working great again once updated Working straight away now.
Update sonostube firmware, router firmware. Working now
Hi, update sonostube firmware, router firmware. All good . Back working again.
Hi Andras After your comment I tried your song of Boogie Boys and that works for me. I have tried a number of other songs and got Error code 11 Then tried ….Remastered The Great Cliff Richard “Living Doll “ and that plays. Sounds like YouTube might be doing something.
Error 11 “failed to read YouTube media” on most
Just saying that my SonosTube app is not working either
Most songs return errorcode 14. This has last for some weeks now. Some songs play without problem
Error code 13 now for several weeks
Sonotube fail to read youtube media with error code 11 on iPhone and iPad since last week. Please have someone to help me to fix it. Thanks
Same problem Error code 13
Also here Code13 on Android....very disappointing that obviously SonosTube is not willing to fix this issue. In general great app as it was a smart way to enjoy YouTube on Sonos, but now....
Having the same problem that many have already reported in the past 24 to 36 hours. Sonos tube all of the sudden is giving the error code 11 and failing to read the media. Rediscovery to IP address set up in the Sonos app and or reset in setting of this app is not working either.
Same for me..... SonosTube fails to play media, Error 11 on iPhone 11. I use this app all the time I love it. Sent message to developer but haven't heard back from them.
Hi sonos tube stopped a couple of weeks now , has error 13, it sort of loads then says error code 13 unable to play, how you can fix it soon please . David.
It seems like everyone has the exact same issue either error code 11 for iPhones and error code 13 for androids; and I am also assuming it stopped working for us around mid February so like the past week. I too have sent plenty of emails to SonosTube with no avail. I’m kind of glad everyone’s dealing with the same issue, so it’s something that they will fix faster than if it was just a unique issue each one of us had on our own.
Error 13 failed to load video. Few days now. Tried re installing but no luck
Stopped working three days ago . Cant read Youtube media - error codes 11, 13 . Its hitting the Sonos , as it stops whatever is playing , it is also seeing YTube as you can search for songs . Fix the code please!
Error 11, not working. Curious is latest update on iPhone has caused issue or its internal to SonosTube? Any guesses? No response from SonosTube either. Sent various emails.
Error 11….😬
Code ERROR 13 - What is going on? i sent over 10 messages and mails to announce that to sonostube. No answer at all, and as i see i am not allone...
error code 11, was working fine until 2-17-23
SonosTube hasn’t worked on iPhone for three days now. Tried applying iP of several Sonos products but nothing works.
Since last week I keep getting an error 13. How can this be fixed?
Error 11
Been getting error code 11 for a few days now. Can’t read YouTube media.
Same problem Error code 13
Complete guide to troubleshoot SonosTube app on iOS and Android devices. Solve all SonosTube app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Frontier Service Inc, developers of SonosTube.
Contact e-Mail: [email protected]
Please kindly let us know (support@this app. com) if you have any question, suggestion or find a bug (crashes, unable to play video, etc). this app was built to help people enjoy high quality audio while watching video. Any feedback is welcome and we will try our best to improve this app! • this app is not a content provider and does not host any content.