Contact RideMETRO

Contact RideMETRO Support


Company Name:

About: METRO is the Metropolitan Transit Authority of Harris County, serving the
Houston, Texas region with safe, clean, reliable, accessible and friendly public
transportation services. Using the RideMETRO app, you can learn how to ride bus
and rail, with information about: • Services we offer • Fares • Fare
payment methods • Where to buy fares • How to pay when boarding You can
also: • Plan a trip • Track your bus �.


 
  2024-06-05

RideMETRO Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Metropolitan Transit Authority of Harris County



Verified email ✔✔

E-Mail: itapp Click to view

Website: 🌍 Visit RideMETRO Website

Privacy Policy: https://www.ridemetro.org/pages/privacy.aspx

Developer: Houston METRO








3 Most reported problems 😔💔

2.5 out of 5

Absolute Garbage

2023-11-03

by Zerodark

Honestly, they should just take the money they’re paying to Metro and burn it, at least then it would provide warmth.

Useless

2023-11-10

by Rabidgirlscout

Everytime I try to figure out my route it never works…. Keep it simple stupid…

Do not download!!!

2023-10-16

by David Ricard

This app is just as bad as the Houston drivers. It gives inaccurate stop times and there are no live updates. If you don’t know your way around Houston because you aren’t originally from here, this app won’t help you any.


Have a Problem with RideMETRO? Report Issue




Why should I report an Issue with RideMETRO?

  1. Pulling issues faced by users like you is a good way to draw attention of RideMETRO to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a RideMETRO customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using RideMETRO.


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