Underway Status

Last Updated on 2025-03-18 by Sincere Labs NYC

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Connection

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Common Underway Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Underway network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Underway App
1. On android, goto Settings » Underway » click [Force Stop]

Clear Underway App Cache and Data:
1. On android, goto Settings » Apps » Underway » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Underway.

On android, goto Settings » Apps or Manage Apps tab.
Click Underway » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Underway » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Underway

E-Mail: hello@underway.nyc

Website: 🌍 Visit Underway NYC Website

Privacy Policy: https://underway.nyc/privacy-policy

Developer: Sincere Labs NYC

May 18, 2025, 08:35 PM
a user from Brooklyn, United States reported problems with Underway : Connection
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