NYC Ferry app not working? crashes or has problems?

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User reports:
No current problems
 User reports 0

Summary of NYC Ferry Problems 🔥

- The app does not have a real-time schedule, so users may not know if a ferry is late.

- The user interface/experience is the worst in the App Store.

- It takes too many clicks to get to the use ticket section.

- It remembers the last number of tickets bought, which can lead to over purchasing.

📋 6 Reported Issues:

C
Cynthia Wong 2024-01-15

The app appears to be working but no schedules are listed when I open the app only notifications

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.Nanci J Schallman 2023-10-28

This is the 2nd time writing this. Your system keeps telling me I can not use my email and it belongs to someone else; thus I can not use the app. Also typing here is very slow v

L
Lucas Indelicato 2023-01-10

“Transaction declined by financial institution” for attempt to purchase 10pk with AMEX card on app. Apple Pay did not work either. Called AMEX- no record of attempted transaction. Bought ticket with same card in POP machine at dock.

B
Bill Orme 2022-09-16

unable to use purchased tickets because nycferry app not visible or accessible on iphone

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B
Bill Orme 2022-09-16

NYCFerry app downloaded from Apple app store not appearing on iPhone screen anywhere

S
Scott Williams 2022-09-14

I have a monthly pass w/ bike on my Samsung android phone. Last night the app would not open and said 'Update now' - so I tried to update. I go through the proper steps but then the message appears "Install on more devices" and if I choose 'Install' it says 'NYC Ferry by Hornblower will be installed on your device soon', but after hours last night and this morning, and troubleshooting everyday I can find on the internet (clearing cache, up dating phone system, etc.) it will not install. I use the ferry several times a day and have ALREADY PAID for the monthly pass, through the end of September. This is a big problem for me.

Showing 1-6 of 6 reported issues:

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Common NYC Ferry Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. NYC Ferry iPhone Issues and Solutions

  2. NYC Ferry Android App Issues and Solutions


  Contact Support

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E-Mail: apps@hornblower.com

Website: 🌍 Visit NYC Ferry Website

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Developer: Anchor Operating System




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