NYC Ferry Status
Published by Hornblower Cruises & Events on 2023-12-19 Commuting made comfortable with NYC Ferry. Come see just how easy (and
enjoyable) your journey can be.
Are you having issues? Select the issue you are having below and provide feedback to NYC Ferry.
problems reported in the last 24 hours
Reported Issues: 6 Comments
By Cynthia Wong 3 months ago
The app appears to be working but no schedules are listed when I open the app only notifications
By .Nanci J Schallman 5 months ago
This is the 2nd time writing this. Your system keeps telling me I can not use my email and it belongs to someone else; thus I can not use the app. Also typing here is very slow v
By Lucas Indelicato 1 year ago
“Transaction declined by financial institution” for attempt to purchase 10pk with AMEX card on app. Apple Pay did not work either. Called AMEX- no record of attempted transaction. Bought ticket with same card in POP machine at dock.
By Bill Orme 1 year ago
unable to use purchased tickets because nycferry app not visible or accessible on iphone
By Bill Orme 1 year ago
NYCFerry app downloaded from Apple app store not appearing on iPhone screen anywhere
By Scott Williams 1 year ago
I have a monthly pass w/ bike on my Samsung android phone. Last night the app would not open and said 'Update now' - so I tried to update. I go through the proper steps but then the message appears "Install on more devices" and if I choose 'Install' it says 'NYC Ferry by Hornblower will be installed on your device soon', but after hours last night and this morning, and troubleshooting everyday I can find on the internet (clearing cache, up dating phone system, etc.) it will not install. I use the ferry several times a day and have ALREADY PAID for the monthly pass, through the end of September. This is a big problem for me.
Common dislikes about NYC Ferry app
- The app does not have a real-time schedule, so users may not know if a ferry is late.
- The user interface/experience is the worst in the App Store.
- It takes too many clicks to get to the use ticket section.
- It remembers the last number of tickets bought, which can lead to over purchasing.
Have a Problem with NYC Ferry by Hornblower? Report Issue
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Common NYC Ferry Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot NYC Ferry app on iOS and Android devices. Solve all NYC Ferry app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hornblower Cruises & Events, developers of NYC Ferry.
100% Contact Match
Developer: Hornblower Cruises & Events
E-Mail: [email protected]
Website: Visit NYC Ferry Website
60% Contact Match
Developer: Bytemark, Inc.
E-Mail: [email protected]
Website: Visit Bytemark, Inc. Website
NYC Ferry (operated by Hornblower) proudly serves New Yorkers in Manhattan, Brooklyn, Queens and The Bronx along the East River. Stay ahead of the game with push notifications for the routes that matter to YOU. Love to ride? Commuting made comfortable with NYC Ferry. Take the stress out of your commute with live scheduling and real-time updates. Take advantage of our 30-day Unlimited Pass! Available in-app only. Help NYC “go green” with paperless ticketing! Come see just how easy (and enjoyable) your journey can be. Explore NYC with our end-to-end trip planner. Buy and use tickets directly from your phone. Get ready for an adventure! Our state-of-the-art vessels offer you a better commuting experience—all for the same price as a subway ride!
