Empires & Puzzles Status

Last Updated on 2026-03-20 by Small Giant Games

I have a problem with Empires & Puzzles

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Most reported problems

Not working

46.2%

Connection

30.8%

Account

7.7%

Crashes

7.7%

- Drop rates of the items you need to level up your legendary hero’s is almost non existent

- Even if you spend money on the “special” promos you don’t get the items you need to level up past 70

Common Empires & Puzzles Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Empires & Puzzles network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Empires & Puzzles App
1. On android, goto Settings » Empires & Puzzles » click [Force Stop]

Clear Empires & Puzzles App Cache and Data:
1. On android, goto Settings » Apps » Empires & Puzzles » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Empires & Puzzles.

On android, goto Settings » Apps or Manage Apps tab.
Click Empires & Puzzles » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Empires & Puzzles » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Empires & Puzzles

E-Mail: [email protected]

Website: 🌍 Visit Empires & Puzzles Website

Privacy Policy: https://www.zynga.com/privacy/policy

Developer: Small Giant Games

Apr 24, 2026, 01:06 AM
a Windows user from Westbrook, United States reported problems with Empires & Puzzles : Not working
Apr 13, 2026, 03:52 PM
a AndroidOS user from Chicago, United States reported problems with Empires & Puzzles : Login
Apr 12, 2026, 08:27 AM
a Mac user from Cape Town, South Africa reported problems with Empires & Puzzles : Connection
Apr 09, 2026, 04:28 PM
a AndroidOS user from Rotterdam, Netherlands reported problems with Empires & Puzzles : Connection
Apr 03, 2026, 05:11 PM
a Windows user from Venice, United States reported problems with Empires & Puzzles : Not working
Mar 09, 2026, 01:30 AM
a AndroidOS user from Westbrook, United States reported problems with Empires & Puzzles : Not working
Mar 08, 2026, 11:23 PM
a AndroidOS user from Westbrook, United States reported problems with Empires & Puzzles : Not working
Mar 08, 2026, 11:18 PM
a AndroidOS user from Westbrook, United States reported problems with Empires & Puzzles : Not working
Nov 18, 2025, 12:40 PM
a AndroidOS user from Berlin, Germany reported problems with Empires & Puzzles : Crashes
Oct 11, 2025, 09:59 AM
a Windows user from Berck, France reported problems with Empires & Puzzles : Account
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