Empires & Puzzles Status

Last Updated on 2025-03-17 by Small Giant Games

I have a problem with Empires & Puzzles

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⚠️ Most reported problems ⚠️

Connection

53.8%

Not working

19.2%

Crashes

15.4%

11.5%

24 hour clock ⏰

- Drop rates of the items you need to level up your legendary hero’s is almost non existent

- Even if you spend money on the “special” promos you don’t get the items you need to level up past 70

Common Empires & Puzzles Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Empires & Puzzles network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Empires & Puzzles App
1. On android, goto Settings » Empires & Puzzles » click [Force Stop]

Clear Empires & Puzzles App Cache and Data:
1. On android, goto Settings » Apps » Empires & Puzzles » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Empires & Puzzles.

On android, goto Settings » Apps or Manage Apps tab.
Click Empires & Puzzles » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Empires & Puzzles » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Empires & Puzzles

E-Mail: googleplay@smallgiantgames.com

Website: 🌍 Visit Empires & Puzzles Website

Privacy Policy: https://www.zynga.com/privacy/policy

Developer: Small Giant Games

May 17, 2025, 07:57 AM
a user from Bielefeld, Germany reported problems with Empires & Puzzles : Connection
May 15, 2025, 05:13 AM
a user from Kulmbach, Germany reported problems with Empires & Puzzles : Connection
May 14, 2025, 11:07 AM
a user from Mannheim, Germany reported problems with Empires & Puzzles : Not working
May 13, 2025, 09:28 PM
a user from Dijon, France reported problems with Empires & Puzzles : Login
May 13, 2025, 07:03 AM
a user from Roubaix, France reported problems with Empires & Puzzles : Connection
May 02, 2025, 06:28 PM
a user from Aden, Yemen reported problems with Empires & Puzzles : Not working
Apr 16, 2025, 12:46 PM
a user from Eltville, Germany reported problems with Empires & Puzzles : Login
Mar 17, 2025, 09:25 PM
a user from Darmstadt, Germany reported problems with Empires & Puzzles : Connection
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