Herb-Joy app not working? crashes or has problems?

Herb-Joy Status

Last Updated on 2019-08-16 by Herb-Joy Enterprises Limited

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Summary of Herb-Joy Problems 😠👌🔥

- The app is not saving clock-in/out times after the last update.

- Users have to redo clock-in/out times the next day.

- Users get an error message every time they try to log their hours.

- Unable to log in after the upgrade.

- There is no way to do a forgot password.

Have a Problem with Herb-Joy: Payroll? Report Issue

Common Herb-Joy Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Herb-Joy app on iOS and Android devices. Solve all Herb-Joy app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Herb-Joy iPhone Issues and Solutions

Herb-Joy iOS app crashes, not working, errors
Herb-Joy iOS app network issues
Herb-Joy on iOS has black/white screen

Herb-Joy Android App Issues and Solutions

Herb-Joy has errors/crashing/not working
Herb-Joy server network connectivity issues
Herb-Joy has black screen

Herb-Joy iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Herb-Joy app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Herb-Joy app crashes or not working on Iphone (iOS):

Close and restart the Herb-Joy app on iPhone
Update Herb-Joy app to the Latest Version for iOS
Uninstall and reinstall Herb-Joy iPhone app
Update your iPhone to the latest iOS version

Fix Herb-Joy on iPhone unable to connect to server/internet connection issues::

To resolve Herb-Joy network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Herb-Joy black/white screen (blank screen) on iPhone:

Follow the Herb-Joy iOS app troubleshooting guide Here →

Herb-Joy Android App Issues and Solutions

Fix Herb-Joy not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Herb-Joy app issues:

Force Stop the Herb-Joy App
1. On android, goto "Settings" » click Herb-Joy app. » click "Force Stop".

Update Herb-Joy to the latest version on PlayStore

Clear Herb-Joy App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Herb-Joy app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Herb-Joy.

Fix Herb-Joy unable to contact server/ Herb-Joy internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Herb-Joy » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Herb-Joy » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Herb-Joy on android.

Solve Herb-Joy black/white screens issue on Android:

Follow the Herb-Joy android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Herb-Joy Enterprises Limited, developers of Herb-Joy.

About this app

Herb-Joy: Payroll enables you to view your pay stubs and log time entries on the go.