Magic-LED app not working? crashes or has problems?

Magic-LED Status

Last Updated on 2019-09-28 by Shenzhen Sibo'er Photo-electric Technology Co., Ltd.

I have a problem with Magic-LED

Are you having issues? Select the issue you are having below and provide feedback to Magic-LED.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Summary of Magic-LED Problems 😠👌🔥

- The app requires closing and reopening to reconnect Bluetooth, even if the phone is nearby.

- There is no way to visualize the lights changing or mark favorites.

- The app constantly disconnects and requires force closing and reopening.

- The app has issues connecting to the lights and requires multiple uninstallations and reinstallations.

Have a Problem with Magic-LED? Report Issue

Common Magic-LED Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Magic-LED app on iOS and Android devices. Solve all Magic-LED app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Magic-LED iPhone Issues and Solutions

Magic-LED iOS app crashes, not working, errors
Magic-LED iOS app network issues
Magic-LED on iOS has black/white screen

Magic-LED Android App Issues and Solutions

Magic-LED has errors/crashing/not working
Magic-LED server network connectivity issues
Magic-LED has black screen

Magic-LED iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Magic-LED app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Magic-LED app crashes or not working on Iphone (iOS):

Close and restart the Magic-LED app on iPhone
Update Magic-LED app to the Latest Version for iOS
Uninstall and reinstall Magic-LED iPhone app
Update your iPhone to the latest iOS version

Fix Magic-LED on iPhone unable to connect to server/internet connection issues::

To resolve Magic-LED network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Magic-LED black/white screen (blank screen) on iPhone:

Follow the Magic-LED iOS app troubleshooting guide Here →

Magic-LED Android App Issues and Solutions

Fix Magic-LED not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Magic-LED app issues:

Force Stop the Magic-LED App
1. On android, goto "Settings" » click Magic-LED app. » click "Force Stop".

Update Magic-LED to the latest version on PlayStore

Clear Magic-LED App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Magic-LED app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Magic-LED.

Fix Magic-LED unable to contact server/ Magic-LED internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Magic-LED » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Magic-LED » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Magic-LED on android.

Solve Magic-LED black/white screens issue on Android:

Follow the Magic-LED android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shenzhen Sibo'er Photo-electric Technology Co., Ltd., developers of Magic-LED.

About this app

SM16703,TM1804,UCS1903,WS2811,WS2801,SK6812,SK6812_RGBW,LPD6803,LPD8806,APA102,APA105,TM1814,TM1914,TM1913,P9813,INK1003,DMX512. When connected the controller, you can select an effect from amount 200 kinds of them,or just pick a color for your LED strip. MagicLife is an APP designed for full color LED controller as a remote controller via bluetooth. It's simple and very easy to use. And we hope the light will always keep you warm and make your life more colorful.