Contact Magic LED Support
Company Name: Shenzhen Sibo'er Photo-electric Technology Co., Ltd.
About: MagicLife is an APP designed for full color LED controller as a remote
controller via bluetooth.
It supports a variety types of driver
IC:
SM16703,TM1804,UCS1903,WS2811,WS2801,SK6812,SK6812_RGBW,LPD6803,LPD8806,APA102,APA105,TM1814,TM1914,TM1913,P9813,INK1003,DMX512.
Magic LED Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: spledapps@gmail.com
Website: 🌍 Visit Magic-LED Website
Privacy Policy: https://document.ledhue.com/magic-led/about/privacy/new/
Developer: spledapps
3 Most reported problems 😔💔
Shame on you Oracle
by Matthewt46
This app is something that could have been done in a junior high computer science class. And yet you his is what they came up with? An app that rarely connects to the product, when it does you get to scroll through 200 different combinations and try to remember which ones you like. You can’t mark favorites. Oh, did I mention that the app has issues connecting to the lights. I have had to uninstall and reinstall the app multiple times to get it to connect. The lights themselves are awesome, the app is not.
Very poor out of box experience
by Zappa124
This is the controller recommended by Mokungit for their addressable RGB strips.
The App doesn't work. I do get "invalidate device" , which is probably Chinese for "invalid device". But which device? My iPad? The Magic Controller SP105E? Or the WS2811 driver IC? Can't be the latter, since it is a dumb one wire interface. The Controller can't know what's connected. Or does it mean that the interface is not supported ? Very disappointed. Poor out of box experience and lack of information all around. No info on the web site either and I'm sure I'm not the first with this issue.
Needs Major work
by CR10671322
Recently purchased a $400 wheel kit from oracle and spent $600 on installation just for the Bluetooth connection not to work 75% the time even when I’m right next to it. Very disappointed. App needs quite a lot of bug fixes for sure but once these issues are corrected I’d be happy to write a good review because when they do work (25% of the time) they do what they’re suppose to do. I wish the color ways had names as well so I can change it behind the wheel or at meets!
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