Contact Magic-LED

Contact Magic LED Support

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About: MagicLife is an APP designed for full color LED controller as a remote
controller via bluetooth. It supports a variety types of driver
IC: SM16703,TM1804,UCS1903,WS2811,WS2801,SK6812,SK6812_RGBW,LPD6803,LPD8806,APA102,APA105,TM1814,TM1914,TM1913,P9813,INK1003,DMX512.



How to Contact Magic LED Customer Service/Support

Magic-LED Contact Information

Listed below are our top recommendations on how to get in contact with Magic-LED. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Magic-LED. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



100% Contact Match

Developer: spledapps

E-Mail: [email protected]

Website: Visit Magic LED Website

70% Contact Match

Developer: LED Controller

E-Mail: [email protected]

Website: Visit LED Controller Website








Reported Issues: 3 Comments

2.2 out of 5

By EmersonA89


Trash

Absolutely trash app super disappointed. I have lighting trendz flow series under glow and because of the garbage app I can’t use it they way I want. It constantly disconnects and I have to force close the app and re-open it. You think the developer would want to create something that works properly. Apple should kick you off the App Store for being such trash programmers. There’s companies that make great products and request this app to be able to use all the functions available with whatever lighting kit you have. If I have to pay for it I will if that means you’ll make a decent product. Get your things in order and fix your mess. Also how about you give the ability to save your lighting instead of always having to choose for the list of Bluetooth crap



By Matthewt46


Shame on you Oracle

This app is something that could have been done in a junior high computer science class. And yet you his is what they came up with? An app that rarely connects to the product, when it does you get to scroll through 200 different combinations and try to remember which ones you like. You can’t mark favorites. Oh, did I mention that the app has issues connecting to the lights. I have had to uninstall and reinstall the app multiple times to get it to connect. The lights themselves are awesome, the app is not.



By Zappa124


Very poor out of box experience

This is the controller recommended by Mokungit for their addressable RGB strips. The App doesn't work. I do get "invalidate device" , which is probably Chinese for "invalid device". But which device? My iPad? The Magic Controller SP105E? Or the WS2811 driver IC? Can't be the latter, since it is a dumb one wire interface. The Controller can't know what's connected. Or does it mean that the interface is not supported ? Very disappointed. Poor out of box experience and lack of information all around. No info on the web site either and I'm sure I'm not the first with this issue.




Have a Problem with Magic-LED? Report Issue

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Why should I report an Issue with Magic-LED?

  1. Pulling issues faced by users like you is a good way to draw attention of Magic-LED to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Magic-LED customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Magic-LED.


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