Contact Magic LED Support
Company Name: Shenzhen Sibo'er Photo-electric Technology Co., Ltd.
About: MagicLife is an APP designed for full color LED controller as a remote
controller via bluetooth.
It supports a variety types of driver
IC:
SM16703,TM1804,UCS1903,WS2811,WS2801,SK6812,SK6812_RGBW,LPD6803,LPD8806,APA102,APA105,TM1814,TM1914,TM1913,P9813,INK1003,DMX512.
Magic LED Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Magic-LED. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Magic-LED. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 3 Customer Service Reviews 😭😔💔
Trash
by EmersonA89
Absolutely trash app super disappointed. I have lighting trendz flow series under glow and because of the garbage app I can’t use it they way I want. It constantly disconnects and I have to force close the app and re-open it. You think the developer would want to create something that works properly. Apple should kick you off the App Store for being such trash programmers. There’s companies that make great products and request this app to be able to use all the functions available with whatever lighting kit you have. If I have to pay for it I will if that means you’ll make a decent product. Get your things in order and fix your mess. Also how about you give the ability to save your lighting instead of always having to choose for the list of Bluetooth crap
Shame on you Oracle
by Matthewt46
This app is something that could have been done in a junior high computer science class. And yet you his is what they came up with? An app that rarely connects to the product, when it does you get to scroll through 200 different combinations and try to remember which ones you like. You can’t mark favorites. Oh, did I mention that the app has issues connecting to the lights. I have had to uninstall and reinstall the app multiple times to get it to connect. The lights themselves are awesome, the app is not.
Very poor out of box experience
by Zappa124
This is the controller recommended by Mokungit for their addressable RGB strips.
The App doesn't work. I do get "invalidate device" , which is probably Chinese for "invalid device". But which device? My iPad? The Magic Controller SP105E? Or the WS2811 driver IC? Can't be the latter, since it is a dumb one wire interface. The Controller can't know what's connected. Or does it mean that the interface is not supported ? Very disappointed. Poor out of box experience and lack of information all around. No info on the web site either and I'm sure I'm not the first with this issue.
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- If you are a Magic-LED customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Magic-LED.
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