ActiveCaptain Status
Published by Garmin on 2023-10-16 The free ActiveCaptain app creates a powerful connection between your compatible
mobile device and Garmin chartplotter, charts, maps and the boating community.
Whether you use your Garmin products for cruising, fishing, sailing or diving,
this all-in-one app will help you enjoy your time on the water.
Are you having issues? Select the issue you are having below and provide feedback to ActiveCaptain.
problems reported in the last 24 hours
Reported Issues: 5 Comments
By Randy Campbell 7 months ago
Using via IPhone, the GPS location is several hundred feet wrong. When in the middle of the river, it shows I am on land, no idea how to adjust it
By Jeffrey Clark 10 months ago
my ipad is constantly crashing connection with my 7616xsv plotter. Have had this issue for years. Garmin has replaced the plotter twice. Elevated to engineering and still no solution. Keep thinking with every Active Captain and chartplotter update the problem will have been solved. If anyone from Garmin would like a trip on a luxury cat to sort this out, please know you are welcome. I have bought a new ipad. Problem still occurs frequently at random intervals. Sometimes 20 times an hour, other times runs hours at a time. On a 4 day passage with connectivity, so thought I would cirlce back.
By Gregory Megan 1 year ago
Active Captain doesn’t work on Ipad. Constantly jumping through screens. Works on iPhone.
By Steve Leonard 1 year ago
My vessels wifi isn't working. Can't download the vision + card. Sitting with a worthless 250.00 card
By greg croke 1 year ago
activecaptain installed but will not open
Common dislikes about ActiveCaptain app
- Poor rating on the app
- GPS location not working
- Cannot download already purchased chart
- Poor replacement for bluechart Mobil
- Outrageous cost for a backup tool
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Common ActiveCaptain Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot ActiveCaptain app on iOS and Android devices. Solve all ActiveCaptain app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Garmin, developers of ActiveCaptain.
78.79% Contact Match
Developer: Garmin
E-Mail: [email protected]
Website: Visit ActiveCaptain Website
Contribute your own POI, reviews and pictures from your compatible mobile device. - CONTROL YOUR CHARTPLOTTER: Using the built-in Helm™ feature, the this app app lets you view and control your compatible(4) chartplotter from your smartphone or tablet, even when someone else is at the helm(5). - EASY SOFTWARE UPDATES: Receive notifications about software updates from ActiveCaptain , and update your chartplotter wirelessly. - ONDECK HUB: Use the this app app to track, monitor and control any number of switches with the OnDeck system(1) from nearly anywhere. Door open? Bilge running? Just pair ActiveCaptain with your compatible chartplotter to wirelessly transfer and access charts and maps, software updates, routes, waypoints and helpful feedback from the this app Community. Then, transfer your data to your chartplotter where you can view your routes and waypoints. - USER DATA SYNC: Automatically back up and sync your data between your chartplotter and the this app app. - this app COMMUNITY: Join a community of boaters to get up-to-date feedback on marinas, boat ramps and other points of interest (POI). Peace of mind comes in the form of text alerts and updates. - GARMIN QUICKDRAWTM COMMUNITY: Download the latest 1’ HD contour maps shared by your fellow boaters, and sync with your chartplotter. The free this app app creates a powerful connection between your compatible mobile device and Garmin chartplotter, charts, maps and the boating community. New Garmin Navionics+™ and premium Garmin Navionics Vision+™ cartography, featuring a Navionics® style appearance, advanced Auto Guidance+™ technology(2) and a one-year subscription to daily updates, is available now for North America and Europe, and coming soon to the rest of the world. Plus, the NOAA raster cartography(3) and premium features can be downloaded for free through the this app app. Visit Garmin. com/marinemaps. - PLAN A TRIP: Plan your trip, or e-scout a new fishing spot before you’re on the water. Purchase our newest-generation charts or legacy BlueChart® g3 charts from your mobile device, and upload them to registered Garmin chartplotters on your vessel. Please note that ActiveCaptain is intended for Garmin chartplotter owners and is not recommended for use as a stand-alone navigational app. You will get exceptional coverage, clarity and detail with charts that feature integrated Garmin and Navionics data and much more. Whether you use your Garmin products for cruising, fishing, sailing or diving, this all-in-one app will help you enjoy your time on the water. Check ratings, read reviews, and view pictures of POIs to make informed decisions on the water. And, with the purchase of the OnDeck™ hub(1), you can track and monitor your boat from virtually anywhere. You can also upload your own Quickdraw Contours map data. - SMART NOTIFICATIONS: Connect ActiveCaptain to your chartplotter, and turn on smart notifications(4) to see calls, text messages and more on the chartplotter display while your phone is somewhere safe and dry.
