Contact GigSpot Support
Company Name: Research Metrics LLC
About: What is GigSpot?
GigSpot connects you with mystery shopping and market research
companies. GigSpot is the place where these companies compete for your service,
offering you tens of thousands of job opportunities.
GigSpot Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with GigSpot. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact GigSpot. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Research Metrics LLC
Read 3 Customer Service Reviews 😭😔💔
GET IT TOGETHER GIGSPOT!!!
by 2011 Silver Nano
Disappointed!! IF YOU USE AN IPHONE OR MAC BEWARE!!
I have used GigSpot successfully many times in the past for multiple jobs with my iPhone in the past. I didn’t understand why so many bad reviews.
Today I am aware! I had accepted 6 jobs & was about to apply for 7 more. I logged into my app & it said I had no jobs; when I had already received an email saying I was accepted. Strange.
Then when I tried to check my account it kept saying “log in failed” error message when I was already logged in. What?!
Tried resetting my password & resetting my devices. I even contacted the company for the jobs assigned directly & she mentioned to try a different browser like Firefox or Chrome. Nope.
Tried from my laptop, tried from my desktop...no & no. Ugh!
I finally had to ask for the jobs to be removed & reassigned. I will be removing & ending my relationship with GigSpot!
I have many freelance jobs & this is extremely unprofessional on their part. I feel bad for the companies they help source out jobs for. There are many good shoppers out there who use Macs & iPhones & they will be losing them.
My time is important & valuable to me!! I cannot & will not be wondering all day if I can access the papers needed to complete a job, or worse spend all day doing jobs that I can’t submit.
Slow and glitchy
by Wordstreakfan
They haven’t fixed this app that has been glitchy and slow for at least 3 years!! I use other MSP combined apps and this is the worst. It’s deleted answers from my survey on multiple occasions. Thank god it automatically saves pics to the camera roll. It takes forever to load even on stable wifi. You accidentally hit the back button and you have to wait for the surveys to be “loaded” even though they were already there! Pictures and attachments take forever. Horrible. I always regret taking shops because it’s more trouble than worth due to the issues with this app that they refuse to fix!
Lost 1st assignment
by MrsBnSC
I don’t like leaving negative reviews & seldom bring myself to do so but I think it’s imperative that I speak out in hopes that changes be made quickly. I lost my first assignment because it failed to show up under my jobs. Not only does this make me look bad but it has to be detrimental to the companys that accept the job & offer to us. It’s looked upon as a no show & is a direct reflection of incompetence. The gigspot app is directly to blame & I hope to see them turn this around quickly. I think that the prudent thing to do is send a written letter of apology to the companies & potential shoppers who have faithfully supported them so that we all can restore our image.
Have a Problem with GigSpot? Report Issue
Why should I report an Issue with GigSpot?
- Pulling issues faced by users like you is a good way to draw attention of GigSpot to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a GigSpot customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GigSpot.
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