Company Name: Nova Mobile, Inc.
About: Hours Keeper is a well-designed application that you can use to easily track
your hours worked and calculate your earnings.
Hours Keeper allows to record
your daily working hours for each client, including your overtime and break time.
Listed below are our top recommendations on how to get in contact with Hours Keeper: Time Tracker. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Hours Keeper: Time Tracker. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Contact e-Mail: [email protected]
https://www.iubenda.com/terms-and-conditions/10725628
https://www.iubenda.com/privacy-policy/10725628
by PLA_Rup
I have used this application for several years and until I upgraded it to a premium subscription it worked well. However, after I upgraded the service all data included suddenly vanished. I have written many emails to its support service and so far the reply has been late and unresponsive to my concerns. If you are using this application do not upgrade it for you will most likely lose the data stored. After many emails I finally got a reply from Hourskeeper informing me that because of a problem in the server all the data was lost. Now they are telling their users that they have fixed the problem and a new version will soon be released. Apple should not allow this company to use its store or more clients will be deceived by the information included by Apple.
by Mommalala17
BEWARE! STILL SO AMGRY MY 2022 DATA WAS ERASED AND NO REMEDY. THIS ISSUE HAS NOT BEEN FIXED! DO NOT DOWNLOAD ! It looks like the latest update is affecting other people and not just me. I was fortunate enough only to lose my 2022 data. well I shouldn’t say fortunate that’s still a disaster. I feel for others on here that have lost more data than me. I did receive instructions from Support the other day and they told me how to restore the data but that did not work. They asked me to let them know if that didn’t work which I did and I have not had a response in two days. I have a feeling they are so overwhelmed and trying to figure out how to help us. Unfortunately I am very leery of continuing to use this app. Update: Support said it was fixed but unfortunately NOT! Is it going to be fixed? Can you please let us know? !
by CreativeCatnip
Read recent reviews! Everyone has lost their data! I’ve been using this app for six-years. Today I went in to start recording time for a client and everything was gone! I have billed for two projects with two months of work—all of the hours I recorded are completely gone. How do I approach these two clients and explain I no longer have the records of my work on their projects? I lost six years worth of client records. How does an app company do business like this? Completely wiping out your client records? I see they’re starting a new pay scale for the app. After this stunt—who would upgrade? I’ve no faith in how they do business. Unbelievable. It’s not this is a game app, this is where people kept their client lists and billable hours.
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