Aura app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Something else
50.0%

Crashes
25.0%

Not working
18.8%

Connection
6.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Aura Problems 🔥

• Charges immediately after signing up for free trial

• Difficult to cancel subscription

• Pricey annual renewal

📋 8 Reported Issues:

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Rhonda Siletto 2023-10-02

David Hughes -Eternal Om is only 20 min & I would like a way to put it on a loop until I fall asleep . I am unable to find this track in my coaches anymore & Ave to enter it into the search bar.The recording after this track is a woman’s foreign voice stating affirmations & I find it creepy & it jars me from the light sleep I had just entered. If this can’t be resolved I have no use for this app as not only is it not helping me to sleep , I’m on edge waiting for the track to end & the disturbing track that follows

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Andrea 2023-07-01

Please cancel my subscription for sleep and medication and send me confirmation of the cancellation.

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Rebecca Lemmon 2023-01-17

I cannot get the Aura app to open on my mobile device. Please provide a solution.

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Leslie Martin 2022-07-14

My Aura keeps saying “ an error has occurred please reload your app.” I have reloaded, deleted and reinstalled and shut off my phone and turned it back on and did all of the above. Nothing works! Please advise. Thanks! Leslie H. Martin

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Jennifer 2022-06-16

What are the everlasting skills? How do I work towards them?

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Rebecca Love 2022-05-28

Iphone says I'm active yet I don't see how much Ive beenncharged. I thought it was $7.99 a year. And it used to say I'm in premium slot which I never signed up for. Where do I see my monthly bill? I tried stopping this a year ago. HELP PLEASE. Just nos I read i have to cancel 180 days before my June date. This means I'm too late to cancel? Depression is a helplessness state. Please help hold my hand. I'm older and confused. Thank you

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Rebecca Bekky 2022-05-28

Almost a year ago now, I tried to cancel Aura. After listening 3 or times, it quit working. So depressed in trying to stop this Aura, I finally learned it really was a yearly subscription. Depressed, hard to cancel this subscription, I've waited until now. Soon, It will automatically charge me again. Who can I contact? Ive forgotten my password.

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Linda Gregory 2022-04-04

I am trying to cancel Aura as I thought $59.00 was a yearly charge, not monthly. I have left a message on your phone..(nobody answers). I have tried to cancel on both the website and the app and it doesn't work. I have contacted Discover and they will be refusing any further charges from you. I am so disappointed. I thought you were an organization which wanted to actually help people not harm them. I just retired from a 40 year nursing career. I cannot afford your outrageous charges.

Showing 1-8 of 8 reported issues:

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Developer: Aura Health - Mindfulness, Sleep, Meditations