Aura app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Crashes
34.8%

Something else
34.8%

Not working
17.4%

Login
8.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Aura Problems 😠👌🔥

• Charges immediately after signing up for free trial

• Difficult to cancel subscription

• Pricey annual renewal

  8 Reported Issues: 😵🆘🛟🚨📢

Rhonda Siletto
2023-10-02

David Hughes -Eternal Om is only 20 min & I would like a way to put it on a loop until I fall asleep . I am unable to find this track in my coaches anymore & Ave to enter it into the search bar.The recording after this track is a woman’s foreign voice stating affirmations & I find it creepy & it jars me from the light sleep I had just entered. If this can’t be resolved I have no use for this app as not only is it not helping me to sleep , I’m on edge waiting for the track to end & the disturbing track that follows

Andrea
2023-07-01

Please cancel my subscription for sleep and medication and send me confirmation of the cancellation.

Rebecca Lemmon
2023-01-17

I cannot get the Aura app to open on my mobile device. Please provide a solution.

Leslie Martin
2022-07-14

My Aura keeps saying “ an error has occurred please reload your app.” I have reloaded, deleted and reinstalled and shut off my phone and turned it back on and did all of the above. Nothing works! Please advise. Thanks! Leslie H. Martin

Jennifer
2022-06-16

What are the everlasting skills? How do I work towards them?

Rebecca Love
2022-05-28

Iphone says I'm active yet I don't see how much Ive beenncharged. I thought it was $7.99 a year. And it used to say I'm in premium slot which I never signed up for. Where do I see my monthly bill? I tried stopping this a year ago. HELP PLEASE. Just nos I read i have to cancel 180 days before my June date. This means I'm too late to cancel? Depression is a helplessness state. Please help hold my hand. I'm older and confused. Thank you

Rebecca Bekky
2022-05-28

Almost a year ago now, I tried to cancel Aura. After listening 3 or times, it quit working. So depressed in trying to stop this Aura, I finally learned it really was a yearly subscription. Depressed, hard to cancel this subscription, I've waited until now. Soon, It will automatically charge me again. Who can I contact? Ive forgotten my password.

Linda Gregory
2022-04-04

I am trying to cancel Aura as I thought $59.00 was a yearly charge, not monthly. I have left a message on your phone..(nobody answers). I have tried to cancel on both the website and the app and it doesn't work. I have contacted Discover and they will be refusing any further charges from you. I am so disappointed. I thought you were an organization which wanted to actually help people not harm them. I just retired from a 40 year nursing career. I cannot afford your outrageous charges.

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Have a Problem with Aura: Meditation & Sleep, CBT? Report Issue




Common Aura Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Aura app on iOS and Android devices. Solve all Aura app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Aura iPhone Issues and Solutions

  2. Aura Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Aura Health Inc., developers of Aura.


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Contact e-Mail: [email protected]




About this app

Discover thousands of personalized mindfulness meditations, stories & sleep tales, life coaching, CBT (cognitive behavioral therapy), hypnosis, music & sounds, and much more.  Most self-care apps provide one-size-fits-all libraries of generic meditation tracks that don't work for you. this app brings together the world's best coaches, therapists, and storytellers with diverse expertise and creates a magical experience just for you.  Enjoy thousands of meditations, stories, and life coaching from top mindfulness & life coaches and therapists around the world. this app is the #1 destination for top coaches & therapists.  Unlimited access to the world’s largest library of premium wellness tracks, created by coaches, therapists, and storytellers around the world.  Transform your wellbeing & sleep with the world's most personalized, all-in-one app for mental wellness. ** Featured on: The New York Times, Forbes, The Oprah Magazine, Women’s & Men’s Health, and more.  You have meditations for sleep, sleep tales, music and sounds to help with insomnia. this app is here for you whenever you need for anxiety relief & finding positivity.  Whether you need to take a moment to relax during the day, or you want some nature sounds to help you sleep – listen to thunder, rain, forest sounds and more.  Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal.  Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period.  Find your favorite coaches, build your personal playlist, and make this app yours. this app will continue to learn about your preferences. 5.  Any unused portion of a free trial period will be forfeited when a subscription is purchased.  Feel your best every day with a daily wellness & sleep habit you love. 1. 2. 3. 4.  No cancellation of the current subscription is allowed during active subscription period.  Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase.  With this app, it’s easy to create a daily, simple habit of self-care - starting at just 3 minutes a day to all night long.  Payment will be charged to iTunes account at confirmation of purchase.