Propel EBT (Providers) Status

App won't refresh to check balance & it's not connecting to the EBT system

I deleted my app bci it was stuck 5 days ago,not working, now I'm trying to get it back and won't accept my phone number ,it's the only phone number I have, how do I get it back??

i got a new ebt card cause the other got lost..so when i try to set up new account with new card says im already in system because of my social its been a while so i dont know my user ..password or security question so what can i do i uninstalled the app and retried to create an account tells me the same thing ..how can i get back able to use the providers app with my new card..thank you

I got a new phone and your app didn't show up on it. I tried to down load it again and couldn't because I already have a account. Any advice?

I am locked out of the Provider's app because the system won't accept my answer to the security question " In what city were you born?" I answer either Roanoke or Roanoke, VA and it will not accept either answer. I contacted my state by calling social services in Roanoke City and they have been no help. How do I reset the security questions and answers? This app needs to be more user friendly.

I am locked out of the Provider's app because the system won't accept my answer to the security question " In what city were you born?" I answer either Roanoke or Roanoke, VA and it will not accept either answer. I contacted my state by calling social services in Roanoke City and they have been no help. How do I rest the security questions and answers?

I forgot my user ID and Password and have tried over and over to reset it. However it won’t accept the new logon information. Its very difficult to get someone on the phone. This app needs to be updated and restructure login issues when you forget the info…

Its showing me debit amount, when I only get food stamps, what wrong with the app. It has never done this before.. Deleting it until it is fixed Disappointed

I am unable to login into my provider's account, even when I try to log in with my google account, it will not let me reset or create an account, it sends a link that does not work and even when a passcode is sent and put in, it does not work. This has been going on now for a week, what is wrong with this app, somebody needs to be fixing it.

I see everything but my balance, why?

I can not log into the app, The app says the password is wrong and will not allow me to reset the password cause it says security questions are incorrect. I have tried for two days now to reach someone by the number on the back of the card and noone answers I have screen shots of being on hold for over 50 minutes. I have emailed the company and had one person in three days email back only with the connect ebt link, even tho in the email he read i stated the website and app does not work for me to log into . I just need my account fully reset so i can create a new one at this point .

The app never shows that I have an upcoming deposit like I see on other peoples phone...

I was randomly logged out of my account and the app will not let me log back in. It says incorrect password when I know the password is correct, and when I try to reset password it won’t let me.

Im having trouble resetting my Providers app. I got the part where it says Add money, etc. But I cannot get my food/stamp benefit information. Im unable to see my balance. I don’t know what else to do. I have never had this problem before. Thanks

I have the providers app on my phone but when l try to download it all l get is a blank white screen, l keep trying but its not working. Please help

Im locked out of my account and cannot rest my password.

I accidentally removed my Providers App from my phone. I Don't know how to get it back

The snap benefits has not updated since June 6th. I usually get the extra 95$ on the 6th and I still have not received it. ??

Keeps saying my security question is wrong

Providers app is not working . Only showing a blank page

I see there is alpt of the same problems I am having here However there is no fix for the problem listed showing Is there a fix for not being able to see the balance and resetting password?

Im locked out of my account and cannot rest my password.

I click on the app and it doesn't open. It takes me back to the iphone app screen

Got new debit card need to change card number

The app hasn't updated since April why?

App not working. All I get is a blank white screen. I've uninstalled and reinstalled the app, shut down and restarted my phone, cleared browsing cache, and it still won't work. Altho it worked fine yesterday.

My provider app isn’t working

It always says my security question answer is wrong

I opened up my account I go to change my PIN to get into the ATM it is saying that my social security number I'm putting in is wrong it won't let me get money out of an ATM it's saying it's not going to work I need help ASAP please help me I'm this is all new to me all I wanted to do was change my PIN to get into the ATM please

I can’t login to my account it say’s that the user id or password is incorrect