MyCommonSpirit Reviews

I never receive calls from them. They usually communicate through text, email or MyCommonSpirit . Made an appointment for my ankle and they confirmed with me twice to make sure I was coming through text and email. 3 days before and 1 day right before my appointment. I show up just for them to say they supposedly tried to call me to let me know the doctor wouldn’t be in but how does that make any sense when they constantly communicate through text, email or MyCommonSpirit . I never receive calls from them ever so why wouldnt they let me know through text or email like they always do. Never received any call so it was just a waste of time. Definitely will be finding a new spot.

I have tried to schedule some of the “outdated” procedures within MyCommonSpirit , and have been taken to localities miles, even states away. It won’t let me even schedule with locations I’ve been at before. Also, although my “care team” has reached out to me regarding visit and test results, I cannot respond to them, I cannot send a message to them, nor even find my current providers at all in the system. Even having completed some of these tests, MyCommonSpirit is still saying I’m overdue for them, I had to hide the notification. It is not convenient to log into, navigate, or communicate with my medical providers.

MyCommonSpirit is designed to provide users with access to their medical data in the least friendly manner possible. Want to compare your blood work with tests performed when you saw your family doctor to learn what has changed? Nope can’t do that without downloading or printing the record and then printing the data from your doctor.
I am using an iPad and an iPhone why can’t my entire record be loaded into the Health app so I can easily access it and securely store it? Why do they assume they are the only healthcare provider I am using?
Hey Centura Health, please take some of the profits you make and spend it on MyCommonSpirit.

I hated to change my primary care doctor but I felt I had no choice since every time I was sick I could not get in on a same day or next day appointment. I had to go to urgent care and on one occasion when I was very sick and had been to urgent care 3 times for the same illness, I was told to see my primary dr. I called and told the receptionist and it was a month out before I could be seen. So I ended up going to a pulmonologist for my bronchitis. That’s unacceptable to put patients out that way. That is why I no longer am a patient.

I came here and at first liked my provider and everything. Scheduling was hard though, always busy and full, so if you need to go to the doctors more than usual, this is not a good place for you. After my test results I had questions/concerns and called and messaged the clinic asking them to explain and for me to talk on the phone with my doctor. No one would call me and instead the assistance told me to stop messaging the portal. And STILL no one would call or even care about my concerns. I will be leaving once I can get a different insurance with work.

Trying to make an appointment with one of my doctors. But only one doctor in 5 is listed it would be more convenient if my doctors were listed on my chart. MyCommonSpirit has a lot of work to be done to make it efficient for patients to contact their doctors for appointments. I hope that someone can give this review some thought as to what they can do to make MyCommonSpirit better.

I love having access to all my records and being able to message and schedule online. However, I’m dropping a star because sometimes I need a phone number. Whether that’s to share my PCP info with another provider or because I need to schedule an appointment that’s more complicated than MyCommonSpirit will allow. I can’t understand why they would set up the all with all the Care Team information but not provide either an option to call by phone or at least a phone number.

I used the home page Settings button to change one of the shortcuts from Medications to Health Summary. The settings screen shows that my change was saved as I specified, yet the home page still shows the Medications shortcut.

In addition, both MyCommonSpirit and web site make it too hard to see where my vaccination history is visible.

Since switching from Centura to this app, my data has stopped sharing to my health app and I am no longer able to see my data the way I was used to seeing it. The health app keeps asking me to sign into my Centura account but Centura does not exist anymore and this app is not an option on there as of now. I am hoping this does not affect my data from my previous visits when this was Centura. Hopefully this can be addressed quickly.

Great app especially the more I learn what’s available! But way too many texts for check in- 1 or max 2 is plenty

I don’t write many reviews of anything except books, and I have never reviewed an app before. However, I am really happy with MyCommonSpirit for the Centura portal and believe it is a breakthrough in giving patients better access and understanding of their medical needs and care. I am old enough that I am app phobic and am shocked that I took the time to learn MyCommonSpirit. However, it was surprisingly simple and MyCommonSpirit now empowers me to review my medical records and communicate with my doctors. It also regularly alerts me when I need to update prescriptions or visits. And keeps track of my calendar and outstanding payments owed. It has made the somewhat overwhelming world of American healthcare much easier to manage. Thank you.

My experience with MyCommonSpirit so far, and other apps built on the epic subsystem, has been very positive. I like how I can integrate other providers who are not in the Centura health system into MyCommonSpirit, so that I can see all of my appointments, providers, and medications, regardless of source, in one place. I find MyCommonSpirit quite easy to use.

I can’t say enough about Peak Internal Medicine. Dr. Tamblyn is very knowledgeable and the best physician I have ever had. I have been through some challenges in recent years and Dr. T and her staff have been with me through every challenge. I wanted to express extreme gratitude to Dr. Jennifer Tamblyn. I am very lucky to be alive and to have such a wonderful doctor. Thank you to everyone at Peak Internal Medicine.
Hug,
Fuj

I love how easily it is to navigate around MyCommonSpirit , all your health care info is right where you can access it quickly. You can contact the office and Dr. About serious issues that come up, and is easy to schedule any appointments with your health care provider. I have Kathryn Daniels, and she is very efficient and really cares about me and my health care! She is the best!

After moving to Pagosa this fall, I had some concerns about the quality and availability of medical services. I continue to be impressed with the communication and easy access to lab work; physicians and communications with the various clinics and services in the Durango, Pagosa area. There is a personal touch to helping you with billing, referrals, vaccines and availability. Thanks again Centura!

I’m easily finding what I need and then some more which is engaging me to check out the library offerings. I love being able to report things to my doc’s office without having to run in more often. This is a huge help!

I can quickly get my test reports instead of needing to wait for my follow up so when I do go to the followup I have my questions in hand.

I can easily make my appointments on MyCommonSpirit instead of waiting in queue for the next agent on the phone. I can also cancel the appointment if I unexpectedly can’t make it.

This is a well thought out, quick, and easy to use tool.

Well done! And thank you!

I am an employee at St Francis and went to the new ortho hospital and I was in and out in 4 hours. Their new tracking system was great to keep my family informed of where I was at during my surgery! All the nurses and doctors were friendly. The anesthesiologist gave me a nerve block in the pacu the kept my pain minimal during the first couple of days! Super impressed

Drs. Taylor Pope and Gregory Holman are the exceptional ones able to outmaneuver my behavior.
Despite the 15-20 minute visit, they provide a thorough examination of my physical conditions with recommended solutions, both long and short term. Never had the attention, “bedside manner” and patience they both exemplify. Was it only 20 mins? I will recommend them to all friends and family looking for a good doctor.
Thank you.

It's easy to navigate, convenient, it holds all of our information, and it has the tools for setting appointments, virtual and urgent appointments, choosing which doctor you want to go too, and viewing your test results as soon as they're received. Also, you can set up text and email notifications for all of the above. Health Images are connected as well. It also provides reminders of medical care you should be receiving!

Love them over all of the rest!

Very grateful for my doctor and his team in my care. I have a complicated healthcare plan and they said to make sure my best interest is always man. I’m very grateful and they’re very kind and very organized. Good follow up and I recommend them highly.