Club Avolta Reviews

Club Avolta Reviews

Published by on 2024-11-12

🏷️ About: Get amazing benefits at airports when you travel. Download the Red By Dufry app and enjoy exclusive discounts in duty free stores in over 50 countries, free music streaming, access to VIP lounges and much more.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
74.0%

😎👌🔥 Positive experience
13.3%

🙄💅🫥 Neutral
12.7%

~ from Justuseapp.com NLP analysis of 568 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Offers a discount on price tag

- Loyalty card for duty free



Read 22 Customer Service Reviews 👿🤬😡😠💢😤

4.3 out of 5

SCAM

2022-05-27

Once I’ve downloaded and registered to get the discount shown on the price tag, it did not result on the same discount at the cashier point. The attendant was unable to explain why and could only call a superior. I had to take my plane, so it was not possible for me to wait until they figure out what happened. Total waste of time and frustrating experience.

Buggy and hard to use

2022-06-28

Not much else to add - it’s buggy, inconsistent and very hard to use.

Difficulties

2022-07-29

Very complicated to use. Does not work properly. Not able to order.

Dufry

2022-08-30

I can never access ClubAvolta . I have tried to open 3 different accounts and it doesn’t work

Crash

2022-10-01

App crash to desktop after last update.

Really?

2022-11-01

I just wanted to smoke a cigarette before my flight out of SDQ. I had to download ClubAvolta , which took forever, Really? Get a life!

Points not working

2022-12-03

Every time that I used I got the discount but I did not get the points. I logged out and logged in and I had less points.

Not working

2023-01-03

Even after scanning at airports around the world only some points get credited . Very disappointing.

App doesn’t work

2023-02-04

ClubAvolta freezes. Doesn’t register points for money spent. Need to keep receipts and manually submit. Browse features don’t work.

Not updating

2023-03-08

I’m a frequent flier and i use ClubAvolta at least once a week but my points got stuck at 1043 and not updating no matter how many times i use it!

Sign in by touch

2023-04-06

Was at register. Pulled out phone to access Red App. Asks me to Sign In. Queue forms behind me. I don’t instantly recall my ID and password. In rush, I lose benefit of Red membership. Turned a good opportunity into bad feeling. Add fingerprint functionality, please.

Bad app and terrible system to register points

2023-05-08

Login doesn’t work. As for the points to be credited I have to do it manually and takes over a month.

Terrible login interface

2023-06-08

Glitchy login makes it almost impossible to enter your details. I would never use ClubAvolta except for the discount. Sort it out Dufry and your app development partner you can do better

Bad execution

2023-07-10

The system may be good, a loyalty card for duty free; however, ClubAvolta is very badly executed. I cannot search (there is a search function but when you try to type it doesn’t accept anything) and who wants to scroll through a hodgepodge of alcohol and perfume.

Also very annoying is the constant refreshing of things so that as you scroll down on the phone the order gets bumped around.

All in all I’ve had ClubAvolta 15 mins and I think I’ll delete it. Better to just browse at the airport.

Hope they fix it because it seems like a good idea.

The app does not work!!

2023-08-10

I was inBuenos Aires and want to access ClubAvolta and it did not work I could not use my credit points nor add to it!

Couldn’t use

2023-09-11

I joined in the airport and was able to access and I couldn’t use.

Not DUTY free

2023-10-13

I tried to use ClubAvolta but it will not give me a way to add my receipts for my points. There no way to contact Dufry to get help.

Bug, delay, freeze

2023-11-13

not very user friendly. there is bug, delay and freeze in all pages

Love it

2023-12-15

Raise the discount more then 10%

Excellent

2024-01-15

Excellent

I love it

2024-12-16

We were told about ClubAvolta from a cashier at the duty free store in Lima Peru, we got good discounts for 3 Peruvian Pisco varieties and souvenirs...the thing was we didn’t have wifi or internet connection so she and her friend opened the “Red by Dufry” acc from their own cells and she told us to change the basic password when we get home.
Really nice lady, me and my hubby will take a trip soon so...we’ll use the Red app of course..😉

Marika Kellas
2022-07-13

I forgot my password and I tried to reset it. However the forget password procedure does not work. The field where you would have to enter your email does not accept with any browser to type anything, so you cannot complete the process. Please assist me to change my password.



Is Club Avolta Safe? 🤗🙏


No. Club Avolta does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 568 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.3/5 . Justuseapp Safety Score for Club Avolta Is 15.2/100.


Is Club Avolta Legit? 💯


No. Club Avolta does not seem legit based on our analysis. This conclusion was arrived at by running over 568 Club Avolta User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Club Avolta Is 29.7/100..


Is Club Avolta not working? 🚨


Club Avolta works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Club Avolta? Post a Review




Features

Download the Red By Dufry app and enjoy exclusive discounts in duty free stores in over 50 countries, free music streaming, access to VIP lounges and much more.

You can also shop in our Reserve and Collect stores all over the world directly from your app.

Get amazing benefits at airports when you travel.

  Customer Service/Support
Developer:
Dufry A.G.

Contact e-Mail:

Website: