Red Roof Reviews
Published by Red Roof, Inc on 2025-06-26🏷️ About: Red Roof reservations made easy. Your next stay is just a tap away.
Is Red Roof Safe to Use?
We Investigate the app owner's website (Redroof.com), verify their legitimacy, and uncover hidden scams and complaints.
Overall Customer Experience 😎
🤬 Negative experience
69.5%
😎 Positive experience
30.5%
🫥 Neutral
0.0%
Is Red Roof Safe?
Red Roof appears generally safe, but use with caution.
30.5/100
Is Red Roof Legit?
Red Roof appears legitimate, though exercise caution.
30.5/100
Summary of Customer Reviews (Takeaways): 💎
- The app is easy to use and well-designed.
- It allows users to manage reservations made directly through the website or app.
Read 14 Customer Service Reviews 😠💢
2.5 out of 5
Disappointing
by JM1409
Managing your reservations only works if you book directly through the website or app. If you book your travel through a 3rd party, such as AMEX Travel, your reservation doesn’t show up in RedRoof or website. To make changes or notify the site about a late check-in, you must call the site directly. Beyond that, I cannot assess how well RedRoof works. There certainly doesn’t seem to be a way to use RedRoof to check-in/out, open doors, etc.
Useless
by MtnMedicine
I’ve never been able to successfully book a night through RedRoof . And I’m a Reddy Rewards member. It’s very frustrating.
Doesn’t work
by Iamramsey
RedRoof doesn’t work.
Slowest most useless app
by Jcornell88
Can’t even do basic stuff
Repeated Error Messages
by Silk Flower
Frustrated with repeated error messages and suggestions I try again. I had carefully added all requested info for reservations, plus all my credit card data. The Red Roof app failed. Called national help line and after long wait got helpful agent who soothed me, made my reservations and now I’m happy. No thanks to this frustrating malfunctioning app.
Not able to access the app
by Littlered70
I’ve been trying to use RedRoof but it only has logos on the page.
Trash app
by Elnene221985
Thos app give me a error when i ready too book. I wrote all mi info completely and right but this always give me a error why u guys dont fix this shxxxt
Doesn’t work
by Shyema
It’s literally just a loading screen with a bunch of umbrella companies. I managed to book an appointment when I first downloaded RedRoof and now nothing
What the?
by Girkygirl
The only thing RedRoof will currently allow me to do is click on the phone number in the upper right corner. I can no longer login, the links at the bottom are gone. So…. RedRoof is crap and after my last stay at Red Roof Plus at 7480 N High St in Columbus Oh, I am strongly considering a boycott on RRI and switching back to Choice Hotels.
App doesn’t allow for using points ?
by AlienJL
I just downloaded this and tried to book a stay, I had issues but when contacting Ted Roof, they state that RedRoof is no longer supported and I should use the website. If RedRoof isn’t supported then what’s the point of having RedRoof ????
Easy to use
by SRP69420
Easy and well designed
Good app
by Milky Hurricane
Everything’s functional, idk why so many bad reviews.
Raul Vidal
2022-10-20
The clerk very rude and entitle charge me $56 when I told her I found bugs in the room after 2 minutes in the room she said she was being nice she can charge whatever she want's and said it is the state law. I'm going to report this to the health department.
Raul Vidal
2022-10-20
Abusive The place bugs , the clerk very rude and entitle charge me $56 when I told her about the bugs and I was not staying she just said there is no bugs and refuse to go to check or send somebody to check instead she snapped at me saying ( And I could charge you whatever I want I'm being nice and I'm charging you $56 is a state law.
Is Red Roof Safe? 🙏
Red Roof appears generally safe, but use with caution.
JustUseApp Safety Score for Red Roof is 30.5/100.
This assessment is based on our NLP analysis of 75 user reviews.
Combined with the app store average rating of 2.5/5.
Safety Analysis
65.3% of users say app is risky 🚨
65.3%
20.4% of users say app is safe 👍
20.4%
14.3% of users have some concerns ⚠️
14.3%
Is Red Roof Legit? 💯
Red Roof appears legitimate, though exercise caution.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Red Roof is 30.5/100 .
This conclusion is based on analysis of 75 user reviews.
🔏 Privacy & Data Safety
Red Roof collected the following data from you:
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Data Not Collected:
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Features
Spend Less.™ with enhanced amenities at a value price; The Red Collection®, a hyper-local soft brand in the Hearts of Cities You Love™; and HomeTowne Studios by Red Roof, offering guests the Basic Essentials For a Long Term Stay™.
Red Roof is an award-winning leader in the lodging industry recognized for creating the innovative Upscale Economy segment serving millions of guests each year.
Red Roof's portfolio of brands includes: Red Roof Inn® and Red Roof PLUS+®, allowing guests to Sleep Easy.
Whether business or leisure, short trips or extended stays, in the hearts of cities or on the road, Red Roof has a property for every traveler.
Red Roof continues to grow and provide new comforts to all travelers, at an economical price.
Contact Support
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Red Roof, Inc
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