WienMobil Reviews

WienMobil Reviews

Published by on 2026-04-20

🏷️ About: WienMobil: The city at your fingertips with a single app. The official app of Wiener Linien helps you to arrive at your destination quickly.


     


Is WienMobil Safe to Use?

We Investigate the app owner's website (Wienerlinien.at), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


😎 Positive experience
60.7%

🫥 Neutral
31.5%

🤬 Negative experience
7.8%

~ from Justuseapp.com NLP analysis of 73 combined software reviews.

Is WienMobil Safe?
WienMobil is very safe to use.
88.7/100

  Safety Analysis »»

Is WienMobil Legit?
WienMobil looks authentic and legitimate.
134.7/100



Summary of Customer Reviews (Takeaways): 💎

- Convenient in Vienna

- Interfaces with saved passwords and cards

- Has face recognition

- Secure app



Read 15 Customer Service Reviews 😠💢

3.2 out of 5
Still only half as good as the Qando app it replaced

The whole project seems to be a typical City of Vienna type deal where things are replaced that don’t need replacement, at great cost to tax payers.
Examples: new City logo, new bus/tram stop signs, replacing Qando with this…
…each time things get worse, and the switch is expensive. Tax payers fund it all, and some politically connected people benefit from the new contracts. Awful!

Awful

Many bugs, hard to navigate, doesn’t give the best information

Unbrauchbar Schlecht Falsche Verbindung Poor App Not Recommend

Haben die App heute am 10.9.21 versucht zu nutzen. Eine einzige Katastrophe ich rate jedem Finger weg! Verbindungen falsch, Baustellen Ersatzverkehr wir gar nicht angezeigt. Live Tracking für den Müll. Suche tlw mit Falschen Ergebnis sowie falschen Bus ans falsche Ziel! We never ever recommend WienMobil! False Connections , false Routes even live tracking does not work in time! Poor and the worst thing is, WienMobil seems to be from the main operator

Macht keinen Sinn ohne Uber

Macht keinen Sinn ohne Uber

too slow

to buy a ticket takes too long!!!!

Has crash

Latest update in iPhone 5S, iOS 11.4 crashed . Please fix this

Wo sind die Hausnummern?

Bei quando kann man alle Hausnummer sehen.
Diese app nichts. Warum?
Google maps ist besser.
Wenn ich auf dem Fahrrad Symbol drücke, sehe ich nur Fahrräder zu mieten und nicht die Fahrradwege, ist diese App für Wien oder ist er für Uber?

Ein App zu machen ist es viel Arbeit aber bitte verbessern Sie ihn.
Lg

Not Accurate

Live displays are not synchronized with WienMobil , missed a bus and had to wait 30 minutes for the next one since I trusted the proposed routes and times in WienMobil !

System connection issues

There are always system connection issues, which means every time i try to access my annual pass, it is not possible. It is very inconvenient and not reliable for this use.

Not user friendly!!

The previous version (Qundo) was much better and very helpful for me.

Still doesn’t stay logged in! FACE RECOGNITION not working

Using an iOS. It doesn’t remember my password, turned on face recognition, and it’s not working. I’m afraid of typing my credit card information and making my first ticket purchase! Not sure how secure WienMobil is!

Google is more accurate for location

Wien mobil app has a terrible time determining where I am. It’s fairly confusing while you’re quickley needing to navigate, and sliding the trip details out of the way to see the map is a pain. Google works bettter and gets me where I need to fo.

Works perfectly well

Very convenient in Vienna. It would be nice if it interfaced with saved passwords and cards.

Frustrating!

Doesn't stay logged in, even with the 'keep me logged in' option toggled on. Every time I open WienMobil , I have to log in and download my ticket again. Also terrible at finding routes. Google maps is more reliable, even if their time tables are out of date.

Jonathan Jenkins
2022-09-02

I purchased some 48 hour tickets in advance while in the US. I made them valid starting at 13:30 on the day my flight arrives in Vienna. However, upon downloading the tickets, they show that they will not be valid until 19:30. WienMobil (on Android, at least) performs a time zone conversion based on your location. I do think this is rather unexpected behavior for a local transport application. I was informed that my tickets would not be changed since I already downloaded them.



Is WienMobil Safe? 🙏

WienMobil is very safe to use. JustUseApp Safety Score for WienMobil is 88.7/100.
This assessment is based on our NLP analysis of 73 user reviews. Combined with the app store average rating of 3.2/5.

Safety Analysis

57.1% of users say app is risky 🚨
57.1%

34.3% of users say app is safe 👍
34.3%

8.6% of users have some concerns ⚠️
8.6%


Is WienMobil Legit? 💯

WienMobil looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for WienMobil is 134.7/100 .
This conclusion is based on analysis of 73 user reviews.

🔏 Privacy & Data Safety

WienMobil collected the following data from you:

  • Data Linked to You:
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
    • Other Data
  • Data Not Linked to You:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics



How was your experience with WienMobil? Post a Review




Features

For example, with the route planner to find the quickest route from A to B, departure info in real time, public transport tickets and additional mobility services including bike sharing, car sharing, taxi and more.

The official app of Wiener Linien helps you to arrive at your destination quickly.

WienMobil: The city at your fingertips with a single app.

  Contact Support
Developer:
WIENER LINIEN GmbH


Website: