Contact Fender Tune Support

by RBW In NJ

Over a year ago I downloaded this app and purchased the premium features. Recently Fender released an upgrade and the premium features are now locked. If I want then, I need to log into my account and subscribe to newsletters and other marketing material I do not want.

This is completely unethical on Fenders part. They are denying me access to features I already paid for. In addition they are attempting to coerce me into subscribing to products I do not want in order to gain access to what I already purchased. Their reason is simple; market items to their customers weather they want them or not. Increase customer information in their database for even more focused and unwanted marketing in the future. Finally, sell your information to third parties so they can target you. Apple should not allow this type of activity and I should be able to downgrade back to what I had. Shame on both of these companies.

by Cabematt911

This app was great! When it worked! It’s always broken, either it doesn’t detect noise at all, thinks you’re playing a strong your not playing, or makes you tune way beyond what it is! I tried to tune my guitar and it said the e string wasn’t low enough so tunes lower, still not good, ok so even lower then, still not good, I tune lower and the string breaks because the app mislead me! When it DID work which was rarely, it was great! This was just the final straw for me, I only ever used this app because it was free but I think the creators know that and know no matter how many times people complain they’ll still get downloads, and I’m not the first one to complain about this, it’s been complained about for a year now! Has it been fixed? Nope, until this is fixed I’m never coming back to this app nor will I change this review (like the developers care anyways) and I’m definitely warning my friends not to use this either.

by GatorNation2019

I downloaded the Fender App and I was satisfied at first When I downloaded the app so I could tune my guitar but later I had to retune it because I had put a new strings when I went to re-tune using this app the app could not tell me the difference between any of the cords or tunings following that it couldn’t tell me the correct cord for Each string. Being this app is from The fender music company I am very displeased at the apps performance I had no issues the first time the second time I had multiple issues I am not a pro Tuner-subscriber and I did not pay for that The microphone on my iPhone was on and it was close enough to the amplifier where it could pick up the sound and still no results again I am very displeased with this performance I will be sure to spread the word and heat warning of this app I will never utilize this app or download it again.