Videaste app not working? crashes or has problems?

Videaste Status

Last Updated on 2016-04-30 by Nathan TRENET

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Common Videaste Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Videaste app on iOS and Android devices. Solve all Videaste app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Videaste iPhone Issues and Solutions

Videaste iOS app crashes, not working, errors
Videaste iOS app network issues
Videaste on iOS has black/white screen

Videaste Android App Issues and Solutions

Videaste has errors/crashing/not working
Videaste server network connectivity issues
Videaste has black screen

Videaste iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Videaste app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Videaste app crashes or not working on Iphone (iOS):

Close and restart the Videaste app on iPhone
Update Videaste app to the Latest Version for iOS
Uninstall and reinstall Videaste iPhone app
Update your iPhone to the latest iOS version

Fix Videaste on iPhone unable to connect to server/internet connection issues::

To resolve Videaste network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Videaste black/white screen (blank screen) on iPhone:

Follow the Videaste iOS app troubleshooting guide Here →

Videaste Android App Issues and Solutions

Fix Videaste not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Videaste app issues:

Force Stop the Videaste App
1. On android, goto "Settings" » click Videaste app. » click "Force Stop".

Update Videaste to the latest version on PlayStore

Clear Videaste App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Videaste app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Videaste.

Fix Videaste unable to contact server/ Videaste internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Videaste » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Videaste » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Videaste on android.

Solve Videaste black/white screens issue on Android:

Follow the Videaste android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nathan TRENET, developers of Videaste.