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⚠️ Most reported problems ⚠️

Not working
61.1%

Something else
27.8%

Screen
8.3%

Login
2.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Smartify Problems 😠👌🔥

- Poorly designed

- Takes too long to scan the painting

  10 Reported Issues: 😵🆘🛟🚨📢

Daphne Agerholm
2023-11-19

I can't get through the registration process after installing the app on my android phone. I put in my last name and it keeps signalling in red that this is a required field. I uninstalled and reinstalled the app with the same outcome. What to do?

Jeffrey Mitchell
2023-06-27

Smartify app will not scan on my Samsung phone. I have allowed all the permissions (camera, notifications, etc) from my Settings, but still does not scan.

Pat Boone
2023-06-21

The scan feature doesn't work on my Xiaomi Redmi Note 11 Pro. I have allowed all permissions, I have uninstalled / re-installed the app. The issue is still there ...

Jeffrey Mitchell
2023-06-18

Smartify app on my Samsung Fold 4 phone does not work for the scan feature. I have allowed permissions in my setttings for the app to access camera and notifications. I deleted the cache....all efforts taken still do not allow the scan feature to work.

Khosrow Mazaheri
2023-06-01

I can not scan any paintings it doesn’t work why

Patricia F Clark
2023-04-01

The app doesn't allow me to scan an artwork. I deleted the app and got it again. Same issue.

Doris Gregory
2023-03-20

I downloaded the app But it won't let me scan a picture or zooming in

Dennis Bartenbach
2023-03-05

You could literally scan the Mona Lisa and "smarty-pants" just sits there thinking bout mustard n' biscuits; nice job guys. This just gave me an idea for an app; I'm going to create an app that teleports me to Mars and back in 1 minute. I mean since we're fantasizing...

Bruce Davenport Orendorf
2022-11-14

New version of app when used with Bluetooth is dropping frequently.

John Muto
2022-11-02

The corners of the app are not fitting the size of the picture. Unable to scan

Showing 1-10 of 10

Have a Problem with Smartify: Arts and Culture? Report Issue




Common Smartify Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Smartify CIC, developers of Smartify.


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About this app

Download guides to access offline, perfect for travelling. - Plan and book future museum visits with maps, venue information, exhibitions and events. - Get personalised recommendations based on the exhibitions, artworks and artists you love. - Shop art-inspired gifts, books and prints direct from the world’s best museum shops. - Support museums!  Enjoy guided tours, videos by curators, artists and experts from all over the world. - Use your smartphone camera to scan and identify artworks. - Save your data.  We believe nothing beats the physical experience of visiting a museum and want to make it easy to discover, remember and share art.  All in-app purchases directly support museums to continue to care for, display and share art and culture. this app is a social enterprise.  With this app, you can discover the world’s greatest artworks and artists for free.  Our mission is to connect audiences worldwide with incredible art collections through innovative technology and storytelling.  If you are inspired by our work, get in touch: info@this app. org. uk.