With Smartify, you can discover the world’s greatest artworks and artists for
free. Enjoy guided tours, videos by curators, artists and experts from all over
the world.
Are you having issues? Select the issue you are having below and provide feedback to Smartify.
By daphne agerholm 5 months ago
I can't get through the registration process after installing the app on my android phone. I put in my last name and it keeps signalling in red that this is a required field. I uninstalled and reinstalled the app with the same outcome. What to do?
By Jeffrey Mitchell 9 months ago
Smartify app will not scan on my Samsung phone. I have allowed all the permissions (camera, notifications, etc) from my Settings, but still does not scan.
By Pat Boone 9 months ago
The scan feature doesn't work on my Xiaomi Redmi Note 11 Pro. I have allowed all permissions, I have uninstalled / re-installed the app. The issue is still there ...
By Jeffrey Mitchell 10 months ago
Smartify app on my Samsung Fold 4 phone does not work for the scan feature. I have allowed permissions in my setttings for the app to access camera and notifications. I deleted the cache....all efforts taken still do not allow the scan feature to work.
By Khosrow Mazaheri 10 months ago
I can not scan any paintings it doesn’t work why
By Patricia F Clark 1 year ago
The app doesn't allow me to scan an artwork. I deleted the app and got it again. Same issue.
By Doris Gregory 1 year ago
I downloaded the app But it won't let me scan a picture or zooming in
By Dennis Bartenbach 1 year ago
You could literally scan the Mona Lisa and "smarty-pants" just sits there thinking bout mustard n' biscuits; nice job guys. This just gave me an idea for an app; I'm going to create an app that teleports me to Mars and back in 1 minute. I mean since we're fantasizing...
By Bruce Davenport Orendorf 1 year ago
New version of app when used with Bluetooth is dropping frequently.
By John Muto 1 year ago
The corners of the app are not fitting the size of the picture. Unable to scan
- Poorly designed
- Takes too long to scan the painting
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Complete guide to troubleshoot Smartify app on iOS and Android devices. Solve all Smartify app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Smartify CIC, developers of Smartify.
Contact e-Mail: [email protected]
100% Contact Match
Developer: Smartify CiC
E-Mail: [email protected]
Website: Visit Smartify Website
Download guides to access offline, perfect for travelling. - Plan and book future museum visits with maps, venue information, exhibitions and events. - Get personalised recommendations based on the exhibitions, artworks and artists you love. - Shop art-inspired gifts, books and prints direct from the world’s best museum shops. - Support museums! Enjoy guided tours, videos by curators, artists and experts from all over the world. - Use your smartphone camera to scan and identify artworks. - Save your data. We believe nothing beats the physical experience of visiting a museum and want to make it easy to discover, remember and share art. All in-app purchases directly support museums to continue to care for, display and share art and culture. this app is a social enterprise. With this app, you can discover the world’s greatest artworks and artists for free. Our mission is to connect audiences worldwide with incredible art collections through innovative technology and storytelling. If you are inspired by our work, get in touch: info@this app. org. uk.