Smartify app not working? crashes or has problems?

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13 User reports:
App has problems
 User reports 13

⚠️ Most reported problems ⚠️
Not working
47.8%

Something else
43.5%

Login
4.3%

Screen
4.3%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 10 Reported Issues:

D
Daphne Agerholm 2023-11-19

I can't get through the registration process after installing the app on my android phone. I put in my last name and it keeps signalling in red that this is a required field. I uninstalled and reinstalled the app with the same outcome. What to do?

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Jeffrey Mitchell 2023-06-27

Smartify app will not scan on my Samsung phone. I have allowed all the permissions (camera, notifications, etc) from my Settings, but still does not scan.

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Pat Boone 2023-06-21

The scan feature doesn't work on my Xiaomi Redmi Note 11 Pro. I have allowed all permissions, I have uninstalled / re-installed the app. The issue is still there ...

J
Jeffrey Mitchell 2023-06-18

Smartify app on my Samsung Fold 4 phone does not work for the scan feature. I have allowed permissions in my setttings for the app to access camera and notifications. I deleted the cache....all efforts taken still do not allow the scan feature to work.

⚠️ Troubleshoot | Report Issue ⚠️
K
Khosrow Mazaheri 2023-06-01

I can not scan any paintings it doesn’t work why

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Patricia F Clark 2023-04-01

The app doesn't allow me to scan an artwork. I deleted the app and got it again. Same issue.

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Doris Gregory 2023-03-20

I downloaded the app But it won't let me scan a picture or zooming in

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Dennis Bartenbach 2023-03-05

You could literally scan the Mona Lisa and "smarty-pants" just sits there thinking bout mustard n' biscuits; nice job guys. This just gave me an idea for an app; I'm going to create an app that teleports me to Mars and back in 1 minute. I mean since we're fantasizing...

B
Bruce Davenport Orendorf 2022-11-14

New version of app when used with Bluetooth is dropping frequently.

⚠️ Troubleshoot | Report Issue ⚠️
J
John Muto 2022-11-02

The corners of the app are not fitting the size of the picture. Unable to scan

Showing 1-10 of 10 reported issues:

Have a Problem with Smartify: Arts and Culture? Report Issue




Common Smartify Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Smartify iPhone Issues and Solutions

  2. Smartify Android App Issues and Solutions


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Contact e-Mail: info@smartify.org.uk


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E-Mail: info@smartify.org.uk

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Developer: Smartify CiC




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