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Published by Smartify CIC on 2024-01-02 About: With Smartify, you can discover the world’s greatest artworks and artists for
free. Enjoy guided tours, videos by curators, artists and experts from all over
the world.
How to Contact Smartify Customer Service/Support
Listed below are our top recommendations on how to get in contact with Smartify: Arts and Culture. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Smartify: Arts and Culture. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Reported Issues: 3 Comments
By MrCrownCity
Scan doesn’t work
I have a print of Van Gough’s old man with the yellow hat - literally one of the most recognizable works of art in the world. Scanning scanning scanning. I don’t know how long it’s supposed to take, but I gave up after about a minute. Tried a Salvador Dali print also... same. Killed all apps on my phone; turned phone off; turned back on; launched this app only. Same. I don’t know what the intended use is for scan, but to me, this was a waste of time.
By danielcockerspaniel
Doesn’t work
Held my phone pointed at the painting for over a minute while it said “scanning “. App is poorly designed. Should be able to snap a photo of the painting and then let the algorithm process it, rather than having to stand there holding my phone forever on the painting. I am pretty sure that the app was never going to identify the painting even if I had waited an hour, but at least work from a photo instead of me trying to point my phone at the painting indefinitely. Lame, go fish.
By Killer wolf 4.9
Not really worth it.
The app seems great for known art, but it has trouble doing art that isn’t well known. I have supposedly and original art piece that I cannot find the creator of. The signature is not very helpful. I was hoping I could find the artist with the app, but it didn’t happen. I hope the app becomes more universal so people like me have more luck finding the unknown artist.
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