Contact myHughesnet Support

by AprylRenea

Anyone who has Hughesnet most likely has very little to no other option because there’s no way anyone is out here electively choosing this 1990 service for wifi!!
However if you happen to be reading this because you’re looking for the best service here are the pros and cons
Pro: it is available when most nothing else is… this is also a con because they know it.
That’s it, no other pros!

Con:
1. Customer service does NOT care about your complaint of any kind. They do not care so don’t waste you’re time.
2. If you live in a household with more than 2 people do not expect 100 GB to last you all month. Actually don’t expect it to last you a week.
3. When you upgrade your plan from 100 to 200 and you will, don’t expect that to last either.
4. You can go from 100 gb to 0 in 24 hours and when you call to ask how that’s possible they just blame it on a gaming console even though no one was on it and that’s not possible… back to # 1 they do not care!!
5. The price (eye roll)
6. do NOT buy their tokens. This is where they get you and they know it
7. If it’s raining it doesn’t work
8. If the wind is blowing it doesn’t work
9. Did I say customer service
10. All of it

If you can get Starlink I would highly recommend doing that and fyi they have dropped their start up price -> run don’t walk to do this instead!!

Good luck!

by Leona040797

I’m so disappointed and this Internet provider is a joke. It doesn’t even work sometimes it does work and sometimes it doesn’t. I can’t even use my smart devices on it for example Alexa, or my security cameras it doesn’t work at all. it is a Internet provider very expensive. it doesn’t even work. I need to find another Internet provider. You people have to let me go without me paying a thing because it is very expensive and it hasn’t worked. fix it.

by Truble47

This is the worst most unreliable product you could spend money on. They won’t even return my calls 50% of the time. It’s always a foreigner who can barely speak English which is not helpful. I was happy with the installer but the actual internet service was awful. Slow and not working at all for hours and sometimes a day or more. Yet they continue billing promptly. So frustrating. Lloyd Barnes.