Contact CloudPhone Support
Company Name: Telcentris, Inc.
About: The Voxox CloudPhone mobile app is a business phone system in your pocket with
unique and innovative features. Now you can use one device to manage your
business and personal calls while on the go.
CloudPhone Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit CloudPhone Website
Privacy Policy: http://www.cloudphone.com/privacy-policy/
Developer: Voxox
3 Most reported problems 😔💔
No Call Routing
by Reagan-nomics
No follow-up from help desk. Strongly considering another Product! The iPhone app is not routing calls, etc... through the app. But, when I go into the website and access my account, I can see everything under the "Activity" tab. No Problem! Please help because I'm missing important calls, messages, etc....via the app.
This company are theifs an so unprofessional
by PrincessDEZZI
They attempted to charge me twice. Then said the authorization charge would be back after 3 days (it was never refunded). Emailing support my account got completely canceled which i did not ask for i was only asking what the additional charge was for. Then 5 days later they are saying they never charged me even though i sent screenshots of the charge from them on my bank and the charge from my CloudPhone account because i had a screenshot before they canceled it showing the auth number on there end. They still denied it so im now having to go through my bank to get my funds back. They are ignorant and disrespectful.
Service needs to be fixed
by BH Auto
I been with CloudPhone for two years and they still haven’t fixed there caller id. When we miss calls it never shows us who called so we never can give them a call back. In 2020 when I first started using the service it worked for maybe a week after that it stoped. It is now August 2022 and if someone calls me the only numbers that pop up in the app are people that called us in 2020. I would suggest this company unless this is fixed.
Have a Problem with CloudPhone for Business? Report Issue
Why should I report an Issue with CloudPhone for Business?
- Pulling issues faced by users like you is a good way to draw attention of CloudPhone for Business to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a CloudPhone for Business customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CloudPhone for Business.
