Bangkok City Metro app not working? crashes or has problems?

Bangkok City Metro Status

Last Updated on 2024-11-17 by Federico Zanetello

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Common Bangkok City Metro Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Bangkok City Metro app on iOS and Android devices. Solve all Bangkok City Metro app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Bangkok City Metro iPhone Issues and Solutions

Bangkok City Metro iOS app crashes, not working, errors
Bangkok City Metro iOS app network issues
Bangkok City Metro on iOS has black/white screen

Bangkok City Metro Android App Issues and Solutions

Bangkok City Metro has errors/crashing/not working
Bangkok City Metro server network connectivity issues
Bangkok City Metro has black screen

Bangkok City Metro iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Bangkok City Metro app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Bangkok City Metro app crashes or not working on Iphone (iOS):

Close and restart the Bangkok City Metro app on iPhone
Update Bangkok City Metro app to the Latest Version for iOS
Uninstall and reinstall Bangkok City Metro iPhone app
Update your iPhone to the latest iOS version

Fix Bangkok City Metro on iPhone unable to connect to server/internet connection issues::

To resolve Bangkok City Metro network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Bangkok City Metro black/white screen (blank screen) on iPhone:

Follow the Bangkok City Metro iOS app troubleshooting guide Here →

Bangkok City Metro Android App Issues and Solutions

Fix Bangkok City Metro not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Bangkok City Metro app issues:

Force Stop the Bangkok City Metro App
1. On android, goto "Settings" » click Bangkok City Metro app. » click "Force Stop".

Update Bangkok City Metro to the latest version on PlayStore

Clear Bangkok City Metro App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Bangkok City Metro app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Bangkok City Metro.

Fix Bangkok City Metro unable to contact server/ Bangkok City Metro internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Bangkok City Metro » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Bangkok City Metro » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Bangkok City Metro on android.

Solve Bangkok City Metro black/white screens issue on Android:

Follow the Bangkok City Metro android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Federico Zanetello, developers of Bangkok City Metro.

About this app

Keep track of the latest fares, timetables, stations, etc all in one app!