Contact FAIRTIQ Support
Company Name: Fairtiq AG
About: FAIRTIQ is an innovative, dynamic company that makes travelling by public transport easier than ever
before.
Headquarters: Bern, Bern, Switzerland.
FAIRTIQ Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Fairtiq AG
Verified email
Contact e-Mail: feedback@fairtiq.com
Verified email ✔✔
E-Mail: feedback@fairtiq.com
Website: 🌍 Visit FAIRTIQ Website
Privacy Policy: https://app-static.fairtiq.com/pp/pp-index.html
Developer: FAIRTIQ Ltd
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3 Most reported problems 😔💔
Requires “share location always”
by Heph.Hugh
It is hard to imagine what honest purpose it solves to require sharing location always not just when the app is being used.
If not an honest purpose, then it’s an intrusive and dark purpose. Deleting this spyware and finding another way to do what I have to.
Doesn’t matter what your privacy policy states. There is no forgivable reason to collect positon always. Uber doesn’t do it. No other app Does. None except FAIRTIQ. Figure it out.
Do like everyone else and share location only while the app is being used. Requiring my location ALL THE TIME for the less than 0.1% of the week I might use your app is Unforgivable.
I have a simple work around instead of turning track location on and off manually - don’t use the Fairtiq app. That takes no time. In fact, I’m much happier with that solution.
Location “Always” is REQUIRED
by Steel Drums
I updated the app today and it won’t function at all. States I need to enable location access. Location access IS enabled as “While Using the App”. And it still refuses to function. Great way to bypass baked-in iOS security - either grant full all the time tracking or don’t use the app.
No Apple Pay 😢
by Eleanayoo
Bummer at signup...
Thanks four your replay. How do you mean; expensive as in fees or to implement it? Straight from the Apple Website: “Are there additional fees to accept Apple Pay?
No. Apple doesn't charge any additional fees.
“
And f.e. stripe comes with built in support for Apple Pay… So no excuse there.
So not only do you not implement it, you also make fools of your customers? -2 stars…
Have a Problem with FAIRTIQ? Report Issue
Why should I report an Issue with FAIRTIQ?
- Pulling issues faced by users like you is a good way to draw attention of FAIRTIQ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a FAIRTIQ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FAIRTIQ.
